Can AI agents automate Outreach?

Outreach is automatable today through its REST JSON:API. This record is Outreach sales engagement (prospects, accounts, opportunities, sequences, email search, and Kaia meeting insights). It is not Gong, Apollo.io, or Salesforce Sales Cloud. API applications use OAuth 2.0. Callers exchange an authorization code at api.outreach.io/oauth/token and send Authorization: Bearer. Access tokens expire in two hours; refresh tokens last 14 days. Requests use Content-Type application/vnd.api+json against https://api.outreach.io/api/v2. JSON:API 1.0 supports fetch, create, update, and delete with scoped tokens. Default rate limits are 10,000 requests per hour per user; Kaia is 3 calls per second and 6,000 per day. A first-party remote MCP implements MCP 2025-03-26 with OAuth 2.1, PKCE, Dynamic Client Registration, and Streamable HTTP. The opened tool catalog lists 42 tools for search, create, and delete. Outreach says MCP does not update existing records. MCP requires an active licensed seat, the Amplify add-on, and an admin org toggle. The public hostname for custom connectors was not printed on the opened pages. Computer-use viability is unassessed. API scores 8 and is the best path because MCP is Amplify-gated and cannot update records.

Best path today: api · Overall automatability: 8/10