{
 "categories": [
  "sales",
  "crm"
 ],
 "deployment": "saas",
 "evidence": [
  {
   "date": "2026-09-22",
   "fact": "homepage",
   "note": "Outreach presents a commercial agentic AI platform for revenue teams, including prospecting, deals, forecasting, and Outreach MCP.",
   "source": "https://www.outreach.io/",
   "tier": "declared"
  },
  {
   "date": "2026-09-22",
   "fact": "license",
   "note": "The homepage is request-a-demo commercial software. MCP support docs require a licensed seat and the Amplify add-on.",
   "source": "https://www.outreach.io/",
   "tier": "declared"
  },
  {
   "date": "2026-09-22",
   "fact": "modalities.api.exists",
   "note": "Outreach documents a platform REST API based on JSON API 1.0 for customers and integration partners.",
   "source": "https://developers.outreach.io/api/",
   "tier": "declared"
  },
  {
   "date": "2026-09-22",
   "fact": "modalities.api.kinds[0]",
   "note": "The API is REST implementing JSON API 1.0. Getting started shows HTTPS calls to https://api.outreach.io/api/v2.",
   "source": "https://developers.outreach.io/api/",
   "tier": "declared"
  },
  {
   "date": "2026-09-22",
   "fact": "modalities.api.auth[0]",
   "note": "Outreach API applications use OAuth 2.0. Authorize at /oauth/authorize, exchange the code at /oauth/token, and send Authorization: Bearer.",
   "source": "https://developers.outreach.io/api/getting-started/",
   "tier": "declared"
  },
  {
   "date": "2026-09-22",
   "fact": "modalities.api.coverage",
   "note": "JSON:API supports fetching, creating, updating, and deleting resources, plus filter, sort, pagination, includes, custom objects, and automation.",
   "source": "https://developers.outreach.io/api/",
   "tier": "declared"
  },
  {
   "date": "2026-09-22",
   "fact": "modalities.api.docs",
   "note": "Opened as the current authentication, token, scope, maintenance, and rate-limit guide.",
   "source": "https://developers.outreach.io/api/getting-started/",
   "tier": "declared"
  },
  {
   "date": "2026-09-22",
   "fact": "modalities.mcp.first_party",
   "note": "Outreach documents a first-party MCP server implementing MCP 2025-03-26 with OAuth 2.1, PKCE, DCR, and Streamable HTTP.",
   "source": "https://developers.outreach.io/mcp-server/",
   "tier": "declared"
  },
  {
   "date": "2026-09-22",
   "fact": "modalities.mcp.verdict",
   "note": "Outreach support calls this Outreach's Official MCP Server. An admin enables it under Administration > Organization. Amplify and a licensed seat are required.",
   "source": "https://support.outreach.io/support/solutions/articles/159000425158-outreach-mcp-server-overview",
   "tier": "declared"
  },
  {
   "date": "2026-09-22",
   "fact": "modalities.data_access.export[0]",
   "note": "Authenticated JSON:API fetches return JSON resources and collections.",
   "source": "https://developers.outreach.io/api/",
   "tier": "declared"
  },
  {
   "date": "2026-09-22",
   "fact": "modalities.data_access.import[0]",
   "note": "JSON:API create and update requests write JSON resources.",
   "source": "https://developers.outreach.io/api/",
   "tier": "declared"
  },
  {
   "date": "2026-09-22",
   "fact": "verdict.scores.api",
   "note": "Broad JSON:API with OAuth2, scoped tokens, and documented rate limits supports an api score of 8. Short-lived tokens and Kaia limits keep it below 9.",
   "source": "https://developers.outreach.io/api/getting-started/",
   "tier": "declared"
  },
  {
   "date": "2026-09-22",
   "fact": "verdict.scores.mcp",
   "note": "Official hosted MCP lists 42 tools. Amplify, admin enablement, and no update tools keep the score at 7.",
   "source": "https://developers.outreach.io/mcp-server/tool-catalog/",
   "tier": "declared"
  },
  {
   "date": "2026-09-22",
   "fact": "freshness.watch[0].url",
   "note": "Opened the current MCP developer overview, including spec compliance and client list.",
   "source": "https://developers.outreach.io/mcp-server/",
   "tier": "declared"
  },
  {
   "date": "2026-09-22",
   "fact": "freshness.watch[1].url",
   "note": "Opened the current 42-tool catalog (27 read, 13 write/mutation, 2 schema).",
   "source": "https://developers.outreach.io/mcp-server/tool-catalog/",
   "tier": "declared"
  },
  {
   "date": "2026-09-22",
   "fact": "freshness.watch[2].url",
   "note": "Opened the current MCP overview. Modified 2026-09-11. Confirmed Amplify, admin toggle, and no update tools.",
   "source": "https://support.outreach.io/support/solutions/articles/159000425158-outreach-mcp-server-overview",
   "tier": "declared"
  },
  {
   "date": "2026-09-22",
   "fact": "freshness.watch[3].url",
   "note": "Opened the current REST OAuth getting-started page.",
   "source": "https://developers.outreach.io/api/getting-started/",
   "tier": "declared"
  }
 ],
 "freshness": {
  "last_verified": "2026-09-22",
  "volatility": "high",
  "watch": [
   {
    "type": "mcp",
    "url": "https://developers.outreach.io/mcp-server/"
   },
   {
    "type": "mcp",
    "url": "https://developers.outreach.io/mcp-server/tool-catalog/"
   },
   {
    "type": "docs",
    "url": "https://support.outreach.io/support/solutions/articles/159000425158-outreach-mcp-server-overview"
   },
   {
    "type": "docs",
    "url": "https://developers.outreach.io/api/getting-started/"
   }
  ]
 },
 "homepage": "https://www.outreach.io/",
 "id": "outreach",
 "license": "commercial",
 "modalities": {
  "agent_docs": {
   "llms_txt": "unknown"
  },
  "api": {
   "auth": [
    "oauth2"
   ],
   "coverage": "full",
   "docs": "https://developers.outreach.io/api/getting-started/",
   "exists": true,
   "kinds": [
    "rest"
   ]
  },
  "cli": {
   "exists": "unknown"
  },
  "computer_use": {
   "issues": [],
   "viability": "unknown"
  },
  "data_access": {
   "export": [
    "json"
   ],
   "import": [
    "json"
   ]
  },
  "extensibility": {
   "scripting": [],
   "webhooks": "unknown"
  },
  "integrations": {
   "make": "unknown",
   "n8n": "unknown",
   "power_automate": "unknown",
   "zapier": "unknown"
  },
  "mcp": {
   "first_party": true,
   "third_party": [],
   "verdict": "official"
  },
  "rpa": {
   "drivability": "unknown",
   "notes": "No repeatable UI probe was run. Outreach REST JSON:API and the hosted MCP server cover prospects, accounts, opportunities, and sequences without browser control.\n",
   "ui_stack": [
    "web-dom"
   ],
   "vendor_support": []
  },
  "sdk": {
   "exists": "unknown",
   "languages": [],
   "official": "unknown"
  }
 },
 "name": "Outreach",
 "platforms": [
  "web"
 ],
 "related": {
  "alternatives": [
   "gong",
   "apollo-io"
  ],
  "our_products": []
 },
 "schema_version": 1,
 "score_version": 1,
 "status": "active",
 "vendor": "Outreach",
 "verdict": {
  "best_path": "api",
  "scores": {
   "api": 8,
   "cli": null,
   "computer_use": null,
   "integrations": null,
   "mcp": 7,
   "overall": 8,
   "rpa": null
  },
  "summary": "Outreach is automatable today through its REST JSON:API. This record is Outreach sales engagement (prospects, accounts, opportunities, sequences, email search, and Kaia meeting insights). It is not Gong, Apollo.io, or Salesforce Sales Cloud. API applications use OAuth 2.0. Callers exchange an authorization code at api.outreach.io/oauth/token and send Authorization: Bearer. Access tokens expire in two hours; refresh tokens last 14 days. Requests use Content-Type application/vnd.api+json against https://api.outreach.io/api/v2. JSON:API 1.0 supports fetch, create, update, and delete with scoped tokens. Default rate limits are 10,000 requests per hour per user; Kaia is 3 calls per second and 6,000 per day.     A first-party remote MCP implements MCP 2025-03-26 with OAuth 2.1, PKCE, Dynamic Client Registration, and Streamable HTTP. The opened tool catalog lists 42 tools for search, create, and delete. Outreach says MCP does not update existing records. MCP requires an active licensed seat, the Amplify add-on, and an admin org toggle. The public hostname for custom connectors was not printed on the opened pages. Computer-use viability is unassessed. API scores 8 and is the best path because MCP is Amplify-gated and cannot update records.\n"
 }
}