Trustpilot is automatable through its API
Trustpilot · saas · marketingcustomer-service
Trustpilot is automatable today through its APIs. Public APIs take the API key, which Trustpilot also calls the client ID, in an apikey header. Private APIs use OAuth 2.0. The authentication overview documents authorization-code, implicit, and client-credentials grants. Access tokens expire after 100 hours and refresh tokens after 30 days. Private calls send Authorization Bearer. The password grant is still listed and is marked deprecated. The same page says password, authorization-code, and implicit grants do not support multi-factor authentication. Refreshing too often returns 429. The developer home and the authentication navigation list invitations, business units, locations, product reviews, service reviews, and a Data Solutions API for business profiles and consumer reviews. This pass did not open each module reference, so coverage is partial. No Trustpilot MCP server was established from the pages opened here. Zapier, Make, Power Automate, and n8n were not opened. Computer-use viability is unassessed. The API scores 6 because the grants and resource families are documented and MFA and module details remain limited.
Best path today: api · Overall automatability: 6/10
Modalities
| Modality | Status | Detail |
|---|---|---|
| API | yes | api-keyoauth2 coverage: partial · docs |
| SDK | unknown | official: unknown |
| MCP | unknown | verdict: unknown |
| Integrations | unknown | |
| CLI | unknown | |
| Extensibility | unknown | webhooks: unknown |
| Data access | export: json · import: unknown | |
| RPA / UI automation | unknown | web-dom No repeatable UI probe was run. Trustpilot for Business is a web application. The documented machine path is the Trustpilot API. A registry listing for a third-party review scraper was not opened and is not treated as an MCP implementation.
|
| Computer use | unknown | measured verdicts only — "unknown" means not yet probed by us |
Scores
| api | mcp | integrations | cli | rpa | computer use | overall |
|---|---|---|---|---|---|---|
| 6 | — | — | — | — | — | 6 |
Evidence
| Fact | Tier | Source | Date |
|---|---|---|---|
homepage | declared | source | 2026-10-16 |
name | declared | source | 2026-10-16 |
vendor | declared | source | 2026-10-16 |
license | declared | source | 2026-10-16 |
deployment | declared | source | 2026-10-16 |
modalities.api.exists | declared | source | 2026-10-16 |
modalities.api.auth[0] | declared | source | 2026-10-16 |
modalities.api.auth[1] | declared | source | 2026-10-16 |
modalities.api.coverage | declared | source | 2026-10-16 |
modalities.api.docs | declared | source | 2026-10-16 |
modalities.data_access.export[0] | declared | source | 2026-10-16 |
verdict.scores.api | declared | source | 2026-10-16 |
freshness.watch[0].url | declared | source | 2026-10-16 |
freshness.watch[1].url | declared | source | 2026-10-16 |
Related tools
Other products in this database that share a category with Trustpilot.
Last verified 2026-10-16 · volatility medium · JSON record