Trustpilot is automatable through its API

Trustpilot · saas · marketingcustomer-service

Trustpilot is automatable today through its APIs. Public APIs take the API key, which Trustpilot also calls the client ID, in an apikey header. Private APIs use OAuth 2.0. The authentication overview documents authorization-code, implicit, and client-credentials grants. Access tokens expire after 100 hours and refresh tokens after 30 days. Private calls send Authorization Bearer. The password grant is still listed and is marked deprecated. The same page says password, authorization-code, and implicit grants do not support multi-factor authentication. Refreshing too often returns 429. The developer home and the authentication navigation list invitations, business units, locations, product reviews, service reviews, and a Data Solutions API for business profiles and consumer reviews. This pass did not open each module reference, so coverage is partial. No Trustpilot MCP server was established from the pages opened here. Zapier, Make, Power Automate, and n8n were not opened. Computer-use viability is unassessed. The API scores 6 because the grants and resource families are documented and MFA and module details remain limited.

Best path today: api · Overall automatability: 6/10

Modalities

ModalityStatusDetail
APIyesapi-keyoauth2
coverage: partial · docs
SDKunknown
official: unknown
MCPunknown
verdict: unknown
Integrationsunknown
CLIunknown
Extensibilityunknown
webhooks: unknown
Data access
export: json · import: unknown
RPA / UI automationunknownweb-dom
No repeatable UI probe was run. Trustpilot for Business is a web application. The documented machine path is the Trustpilot API. A registry listing for a third-party review scraper was not opened and is not treated as an MCP implementation.
Computer useunknown
measured verdicts only — "unknown" means not yet probed by us

Scores

apimcpintegrationsclirpacomputer useoverall
6—————6

Evidence

FactTierSourceDate
homepagedeclaredsource2026-10-16
namedeclaredsource2026-10-16
vendordeclaredsource2026-10-16
licensedeclaredsource2026-10-16
deploymentdeclaredsource2026-10-16
modalities.api.existsdeclaredsource2026-10-16
modalities.api.auth[0]declaredsource2026-10-16
modalities.api.auth[1]declaredsource2026-10-16
modalities.api.coveragedeclaredsource2026-10-16
modalities.api.docsdeclaredsource2026-10-16
modalities.data_access.export[0]declaredsource2026-10-16
verdict.scores.apideclaredsource2026-10-16
freshness.watch[0].urldeclaredsource2026-10-16
freshness.watch[1].urldeclaredsource2026-10-16

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Last verified 2026-10-16 · volatility medium · JSON record