{
 "categories": [
  "healthcare",
  "public-sector",
  "case-management"
 ],
 "deployment": "hybrid",
 "evidence": [
  {
   "date": "2026-09-09",
   "fact": "homepage",
   "note": "Tieto Caretech presents Lifecare Individ- och Familjeomsorg as Swedish municipal social-services software with process support, documentation, automation, and citizen e-services.",
   "source": "https://www.tietoevry.com/se/care/valfard/individ-och-familjeomsorg/lifecare-individ-och-familjeomsorg-myndighet-for-en-mer-effektiv-socialtjanst/",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "vendor",
   "note": "The opened 2026 Swedish product page brands the publisher as Tieto Caretech on a tietoevry.com URL.",
   "source": "https://www.tietoevry.com/se/care/valfard/individ-och-familjeomsorg/lifecare-individ-och-familjeomsorg-myndighet-for-en-mer-effektiv-socialtjanst/",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "name",
   "note": "Tieto's Lifecare Cloud Services description dated 2026-06-08 still names Procapita-as-a-Service beside Lifecare-as-a-Service for IFO and VoO.",
   "source": "https://doc.service.tieto.com/tjanstebeskrivning/",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "deployment",
   "note": "LCS is Tieto's SaaS platform for Lifecare IFO and VoO. The same document still delivers Procapita-as-a-Service over Citrix Virtual Apps as a thin client.",
   "source": "https://doc.service.tieto.com/tjanstebeskrivning/",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "platforms[0]",
   "note": "The Lifecare IFO page describes a web-based municipal journal and e-service surface.",
   "source": "https://www.tietoevry.com/se/care/valfard/individ-och-familjeomsorg/lifecare-individ-och-familjeomsorg-myndighet-for-en-mer-effektiv-socialtjanst/",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "platforms[1]",
   "note": "LCS client requirements list Windows 10 and Windows 11 browsers, and require a Citrix Workspace client for Procapita-as-a-Service.",
   "source": "https://doc.service.tieto.com/tjanstebeskrivning/",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "platforms[2]",
   "note": "The same client table lists macOS 13, 14, and 15 with Firefox, Chrome, Edge, and Safari.",
   "source": "https://doc.service.tieto.com/tjanstebeskrivning/",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "platforms[3]",
   "note": "LCS points at technical requirements for Lifecare Mobil Omsorg on smart phones, and names Android as a supported handheld client.",
   "source": "https://doc.service.tieto.com/tjanstebeskrivning/",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "license",
   "note": "The product page invites sales contact. Lifecare IFO/VoO and Procapita-as-a-Service are commercially contracted municipal systems.",
   "source": "https://www.tietoevry.com/se/care/valfard/individ-och-familjeomsorg/lifecare-individ-och-familjeomsorg-myndighet-for-en-mer-effektiv-socialtjanst/",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "status",
   "note": "The LCS service description was updated 2026-06-08 and still describes active Lifecare and Procapita-as-a-Service delivery.",
   "source": "https://doc.service.tieto.com/tjanstebeskrivning/",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "modalities.api.exists",
   "note": "Tieto publishes API IFO as public REST APIs so other vendors can integrate with Lifecare person data in individual and family care. Each API package is licensed with a key.",
   "source": "https://prod-lcsse.service.tieto.com/WESE.FC.Api.FC/",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "modalities.api.exists",
   "note": "Lifecare Welfare API Services are described as public APIs for external actors building integrations and Lifecare-compliant add-ons in the elderly-care domain.",
   "source": "https://prod-lcsse.service.tieto.com/WE.EC.Integration.Host/",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "modalities.api.kinds[0]",
   "note": "API IFO is declared to follow REST, with JSON payloads.",
   "source": "https://prod-lcsse.service.tieto.com/WESE.FC.Api.FC/",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "modalities.api.auth[0]",
   "note": "Elderly-care API security requires a valid client certificate on every call. TietoEVRY recommends the requirement on internet and internal networks.",
   "source": "https://prod-lcsse.service.tieto.com/WE.EC.Integration.Host/Security.aspx",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "modalities.api.auth[1]",
   "note": "Every call also requires an API license key produced by TietoEVRY, scoped to consumer, customer meta-domain, allowed APIs, and expiry. The key should be sent as an HTTP header.",
   "source": "https://prod-lcsse.service.tieto.com/WE.EC.Integration.Host/Security.aspx",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "modalities.api.auth[2]",
   "note": "To act as an end-user the caller must obtain an OAuth 2.0 access token and send Authorization: Bearer. Optional roles and provider_unit query parameters select the acting role.",
   "source": "https://prod-lcsse.service.tieto.com/WE.EC.Integration.Host/Security.aspx",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "modalities.api.coverage",
   "note": "Public examples show REST GET of service_configurations, service_periods, and clients, plus delta queries. IFO packages are licensed per receiving system, so coverage is partial rather than a full write catalog.",
   "source": "https://prod-lcsse.service.tieto.com/WE.EC.Integration.Host/Examples.aspx",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "modalities.api.docs",
   "note": "This host is Tieto's public elderly-care API overview, with links to changelog, API description, security, errors, and examples.",
   "source": "https://prod-lcsse.service.tieto.com/WE.EC.Integration.Host/",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "modalities.mcp.first_party",
   "note": "Opened Tieto Caretech product and LCS API pages do not declare a first-party MCP server for Procapita or Lifecare IFO/VoO, so ownership stays unknown.",
   "source": "https://www.tietoevry.com/se/care/valfard/individ-och-familjeomsorg/lifecare-individ-och-familjeomsorg-myndighet-for-en-mer-effektiv-socialtjanst/",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "modalities.mcp.third_party",
   "note": "Official MCP registry search for procapita returned {\"servers\":[],\"metadata\":{\"count\":0}}. Registry silence is not proof that Tieto ships no first-party server.",
   "source": "https://registry.modelcontextprotocol.io/v0.1/servers?search=procapita",
   "tier": "scraped"
  },
  {
   "date": "2026-09-09",
   "fact": "modalities.integrations.zapier",
   "note": "Zapier's public app directory returned 404 for procapita on 2026-09-09.",
   "source": "https://zapier.com/apps/procapita/integrations",
   "tier": "scraped"
  },
  {
   "date": "2026-09-09",
   "fact": "modalities.integrations.make",
   "note": "Make's app catalogue rendered a coming-soon 404 for /procapita on 2026-09-09.",
   "source": "https://apps.make.com/procapita",
   "tier": "scraped"
  },
  {
   "date": "2026-09-09",
   "fact": "modalities.integrations.power_automate",
   "note": "Microsoft's connector path /connectors/procapita/ returned 404 on 2026-09-09.",
   "source": "https://learn.microsoft.com/en-us/connectors/procapita/",
   "tier": "scraped"
  },
  {
   "date": "2026-09-09",
   "fact": "modalities.integrations.n8n",
   "note": "n8n's built-in app-node documentation returned page-not-found for n8n-nodes-base.procapita on 2026-09-09.",
   "source": "https://docs.n8n.io/integrations/builtin/app-nodes/n8n-nodes-base.procapita/",
   "tier": "scraped"
  },
  {
   "date": "2026-09-09",
   "fact": "modalities.extensibility.scripting[0]",
   "note": "Tieto names public REST APIs as the way external systems integrate with Lifecare IFO person data.",
   "source": "https://prod-lcsse.service.tieto.com/WESE.FC.Api.FC/",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "modalities.extensibility.scripting[1]",
   "note": "LCS requires TEIS for file integrations and names APIs as a separate integration path. Section 5.6 also mentions API, RPA, and background jobs against the shared LCS environment.",
   "source": "https://doc.service.tieto.com/tjanstebeskrivning/",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "modalities.data_access.export[0]",
   "note": "API IFO transports person-level IFO data as JSON over REST.",
   "source": "https://prod-lcsse.service.tieto.com/WESE.FC.Api.FC/",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "modalities.data_access.export[1]",
   "note": "Elderly-care Welfare APIs transport data as XML or JSON.",
   "source": "https://prod-lcsse.service.tieto.com/WE.EC.Integration.Host/",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "modalities.data_access.export[2]",
   "note": "Sydarkivera lists 2024-2025 digital deliveries of Procapita IFO/VoO personakter, including Borgholm, Olofstr\u00f6m IFO and VoO, S\u00f6lvesborg IFO, and \u00c5tvidaberg.",
   "source": "https://www.sydarkivera.se/wp-content/uploads/2025/11/Samlingshandling-for-FS_2025-12-05-uppdaterad-2025-11-28.pdf",
   "tier": "scraped"
  },
  {
   "date": "2026-09-09",
   "fact": "modalities.data_access.export[3]",
   "note": "The same papers describe a product-specific archive-extract format for Procapita/Lifecare IFO and VoO, built-in gallring and archive extraction, and a Lifecare ekonomiskt bist\u00e5nd test delivery from Karlskrona.",
   "source": "https://www.sydarkivera.se/wp-content/uploads/2025/11/Samlingshandling-for-FS_2025-12-05-uppdaterad-2025-11-28.pdf",
   "tier": "scraped"
  },
  {
   "date": "2026-09-09",
   "fact": "modalities.agent_docs.llms_txt",
   "note": "https://www.tietoevry.com/llms.txt returned HTTP 200 with an empty body on 2026-09-09, not an agent-documentation file.",
   "source": "https://www.tietoevry.com/llms.txt",
   "tier": "scraped"
  },
  {
   "date": "2026-09-09",
   "fact": "verdict.scores.api",
   "note": "Documented REST, certificate plus license-key auth, and optional OAuth 2.0 support useful production work, but APIs are license-packaged, shift secrecy onto the municipality, and do not publish a full write catalog.",
   "source": "https://prod-lcsse.service.tieto.com/WE.EC.Integration.Host/Security.aspx",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "verdict.scores.integrations",
   "note": "Bounded 2026-09-09 checks of Zapier, Make, Microsoft Power Automate (connector-reference index has no Procapita or Lifecare entry), and n8n found no Procapita connector, so the tracked iPaaS path is absent.",
   "source": "https://learn.microsoft.com/en-us/connectors/connector-reference/",
   "tier": "scraped"
  },
  {
   "date": "2026-09-09",
   "fact": "freshness.watch[0].url",
   "note": "Opened and verified as Tieto Caretech's current Swedish Lifecare IFO product page.",
   "source": "https://www.tietoevry.com/se/care/valfard/individ-och-familjeomsorg/lifecare-individ-och-familjeomsorg-myndighet-for-en-mer-effektiv-socialtjanst/",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "freshness.watch[1].url",
   "note": "Opened and verified as Tieto's current Lifecare Welfare API Services overview for elderly care.",
   "source": "https://prod-lcsse.service.tieto.com/WE.EC.Integration.Host/",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "freshness.watch[2].url",
   "note": "Opened and verified as Tieto's current API IFO overview for Lifecare individual and family care.",
   "source": "https://prod-lcsse.service.tieto.com/WESE.FC.Api.FC/",
   "tier": "declared"
  },
  {
   "date": "2026-09-09",
   "fact": "freshness.watch[3].url",
   "note": "Opened and verified as Tieto's current Lifecare Cloud Services description, including Procapita-as-a-Service and API/TEIS requirements.",
   "source": "https://doc.service.tieto.com/tjanstebeskrivning/",
   "tier": "declared"
  }
 ],
 "freshness": {
  "last_verified": "2026-09-09",
  "volatility": "medium",
  "watch": [
   {
    "type": "docs",
    "url": "https://www.tietoevry.com/se/care/valfard/individ-och-familjeomsorg/lifecare-individ-och-familjeomsorg-myndighet-for-en-mer-effektiv-socialtjanst/"
   },
   {
    "type": "api",
    "url": "https://prod-lcsse.service.tieto.com/WE.EC.Integration.Host/"
   },
   {
    "type": "api",
    "url": "https://prod-lcsse.service.tieto.com/WESE.FC.Api.FC/"
   },
   {
    "type": "docs",
    "url": "https://doc.service.tieto.com/tjanstebeskrivning/"
   }
  ]
 },
 "homepage": "https://www.tietoevry.com/se/care/valfard/individ-och-familjeomsorg/lifecare-individ-och-familjeomsorg-myndighet-for-en-mer-effektiv-socialtjanst/",
 "id": "tietoevry-procapita",
 "license": "commercial",
 "modalities": {
  "agent_docs": {
   "llms_txt": false
  },
  "api": {
   "auth": [
    "client-certificate",
    "api-key",
    "oauth2"
   ],
   "coverage": "partial",
   "docs": "https://prod-lcsse.service.tieto.com/WE.EC.Integration.Host/",
   "exists": true,
   "kinds": [
    "rest"
   ]
  },
  "cli": {
   "exists": "unknown"
  },
  "computer_use": {
   "issues": [],
   "viability": "unknown"
  },
  "data_access": {
   "export": [
    "json",
    "xml",
    "personakt",
    "journal"
   ],
   "import": []
  },
  "extensibility": {
   "scripting": [
    "lifecare-welfare-api",
    "teis"
   ],
   "webhooks": "unknown"
  },
  "integrations": {
   "make": false,
   "n8n": false,
   "power_automate": false,
   "zapier": false
  },
  "mcp": {
   "first_party": "unknown",
   "third_party": [],
   "verdict": "unknown"
  },
  "rpa": {
   "drivability": "unknown",
   "notes": "No repeatable UI probe was run. Lifecare IFO and VoO are used from browsers; Procapita-as-a-Service still runs as a Citrix thin client. Lifecare Mobil Omsorg is a field app. Those UIs are not a substitute for the licensed REST APIs, which shift secrecy and GDPR duty onto the integrating municipality.\n",
   "ui_stack": [
    "web-dom",
    "citrix"
   ],
   "vendor_support": []
  },
  "sdk": {
   "exists": "unknown",
   "languages": [],
   "official": "unknown"
  }
 },
 "name": "Tietoevry Procapita / Lifecare",
 "platforms": [
  "web",
  "windows",
  "macos",
  "android"
 ],
 "related": {
  "alternatives": [
   "tietoevry-gerica",
   "cgi-treserva",
   "pulsen-combine",
   "visma-omsorg-profil"
  ],
  "our_products": []
 },
 "schema_version": 1,
 "score_version": 1,
 "status": "active",
 "vendor": "Tieto Caretech",
 "verdict": {
  "best_path": "api",
  "scores": {
   "api": 5,
   "cli": null,
   "computer_use": null,
   "integrations": 0,
   "mcp": null,
   "overall": 5,
   "rpa": null
  },
  "summary": "The best evidenced machine path into the Swedish Procapita / Lifecare IFO and VoO line is Tieto's published Lifecare REST APIs, not the Norwegian Gerica Open API. Current Tieto Caretech pages present Lifecare Individ- och Familjeomsorg and Lifecare V\u00e5rd och Omsorg as the municipal social-care and elderly-care products. Tieto's June 2026 Lifecare Cloud Services description still names Procapita-as-a-Service as a Citrix thin client beside Lifecare-as-a-Service for IFO and VoO, with TEIS file integrations and APIs that require client certificates. API IFO is a licensed REST/JSON interface for person data in individual and family care; after data leaves Lifecare, Tieto limits its duty to delivering the contracted APIs. Lifecare Welfare API Services for elderly care are REST APIs transporting XML or JSON, authenticated with a client certificate and API key, with optional OAuth 2.0 Bearer when acting as an end-user. Public examples cover clients, service configurations, and service periods. Sydarkivera 2025 board papers record digital deliveries of Procapita IFO/VoO personakter and journals from named municipalities, plus a Lifecare ekonomiskt bist\u00e5nd test delivery, and describe a product-specific archive-extract format. This record is not Tietoevry Gerica / Lifecare Prim\u00e6rhelse. Vendor pages do not settle first-party MCP. Zapier, Make, Microsoft Power Automate, and n8n had no Procapita connector on 2026-09-09. Computer-use viability is unassessed.\n"
 }
}