{
 "categories": [
  "healthcare",
  "public-sector",
  "field-service"
 ],
 "deployment": "saas",
 "evidence": [
  {
   "date": "2026-09-01",
   "fact": "homepage",
   "note": "Tellu presents TelluCare as the modular welfare-technology platform used as the ISP core in most Norwegian deliveries, with TelluVisit and TelluVision as own modules. Vendor copy states more than 100 Norwegian municipalities and ISO 27001 certification. The FAQ states that the dashboard can activate EPJ and VKP connections.",
   "source": "https://www.tellu.no/",
   "tier": "declared"
  },
  {
   "date": "2026-09-01",
   "fact": "vendor",
   "note": "The homepage FAQ states that Tellu was formed when Telenor e-helse and Tellu IOT AS merged, with headquarters at Lysaker.",
   "source": "https://www.tellu.no/",
   "tier": "declared"
  },
  {
   "date": "2026-09-01",
   "fact": "deployment",
   "note": "The product FAQ states that the TelluCare user interface is web-based, requires no municipal ICT install, and is updated automatically by Tellu. The homepage also offers TelluCare as SaaS or as loose modules abroad.",
   "source": "https://www.tellu.no/produkter/tellucare",
   "tier": "declared"
  },
  {
   "date": "2026-09-01",
   "fact": "platforms",
   "note": "Tellu describes a web user interface. The homepage also names two mobile apps, one for users and one for staff, without naming iOS or Android as required clients.",
   "source": "https://www.tellu.no/produkter/tellucare",
   "tier": "declared"
  },
  {
   "date": "2026-09-01",
   "fact": "license",
   "note": "Tellu sells through tender or a mapping conversation, not as a free or self-serve download.",
   "source": "https://www.tellu.no/",
   "tier": "declared"
  },
  {
   "date": "2026-09-01",
   "fact": "modalities.api.exists",
   "note": "Tellu states that TelluCare has an open and easily customised API structure, a very flexible and open API for interconnecting data, and automatic retrieval of data via API to other tools.",
   "source": "https://www.tellu.no/produkter/tellucare",
   "tier": "declared"
  },
  {
   "date": "2026-09-01",
   "fact": "modalities.api.coverage",
   "note": "Named data categories for retrieval are service recipients, alarm history, system users, equipment and technology, and measurements from medical devices. Authentication, protocol kinds and an endpoint catalogue are not published.",
   "source": "https://www.tellu.no/produkter/tellucare",
   "tier": "declared"
  },
  {
   "date": "2026-09-01",
   "fact": "modalities.api.docs",
   "note": "Opened as the public TelluCare product page that declares the open API. It is a capability summary, not a self-serve reference.",
   "source": "https://www.tellu.no/produkter/tellucare",
   "tier": "declared"
  },
  {
   "date": "2026-09-01",
   "fact": "modalities.extensibility.scripting[0]",
   "note": "Tellu states that a flexible and open API allows interconnection of data and that Tellu partners with most major equipment and service providers in Norway and Europe.",
   "source": "https://www.tellu.no/produkter/tellucare",
   "tier": "declared"
  },
  {
   "date": "2026-09-01",
   "fact": "modalities.extensibility.scripting[1]",
   "note": "The TelluCare Respons manual documents VKP configuration with two NHN HelseID clients, import of the HelseID JSON, and activation of patient-data read and journal write to the municipal EPJ via TelluCare Go.",
   "source": "https://helpdesk.tellu.no/knowledge/brukermanual-tellucare-respons",
   "tier": "declared"
  },
  {
   "date": "2026-09-01",
   "fact": "modalities.extensibility.scripting[2]",
   "note": "Tellu documents Entra ID SSO and automatic user and group provisioning. The function is self-serve after Tellu activates it on Account settings.",
   "source": "https://helpdesk.tellu.no/knowledge/legge-til-entra-id-enterprise-application-i-tellucare",
   "tier": "declared"
  },
  {
   "date": "2026-09-01",
   "fact": "modalities.extensibility.scripting[3]",
   "note": "The TelluVisit FAQ states that Tellu has APIs for connecting third-party video equipment and data to the TelluCare platform, and that TelluVisit stores data against alarm centres, response centres and public journals.",
   "source": "https://www.tellu.no/no/produkter/telluvisit",
   "tier": "declared"
  },
  {
   "date": "2026-09-01",
   "fact": "modalities.data_access.export[0]",
   "note": "Tellu support documents CSV export of system users, alarm history, equipment, cameras and service recipients for the Virksomhetsadministrator and Tjenesteansvarlig roles.",
   "source": "https://helpdesk.tellu.no/knowledge/eksportere-data-i-tellucare-til-csv",
   "tier": "declared"
  },
  {
   "date": "2026-09-01",
   "fact": "modalities.data_access.export[1]",
   "note": "The product page lists export to Excel/CSV and analysis in Excel, Power BI and other tools as one of three data-retrieval methods.",
   "source": "https://www.tellu.no/produkter/tellucare",
   "tier": "declared"
  },
  {
   "date": "2026-09-01",
   "fact": "modalities.agent_docs.llms_txt",
   "note": "https://www.tellu.no/llms.txt returned 404 on 2026-09-01 and did not serve a first-party agent document.",
   "source": "https://www.tellu.no/llms.txt",
   "tier": "scraped"
  },
  {
   "date": "2026-09-01",
   "fact": "verdict.scores.api",
   "note": "Vendor copy establishes an open API and automatic API retrieval, but public authentication and an endpoint catalogue were not opened, so the path stays in the narrow-and-gated band.",
   "source": "https://www.tellu.no/produkter/tellucare",
   "tier": "declared"
  },
  {
   "date": "2026-09-01",
   "fact": "freshness.watch[0].url",
   "note": "Opened and verified as Tellu's current Norwegian homepage, including the ISP model, EPJ and VKP FAQ, and the Telenor e-helse merger note.",
   "source": "https://www.tellu.no/",
   "tier": "declared"
  },
  {
   "date": "2026-09-01",
   "fact": "freshness.watch[1].url",
   "note": "Opened and verified as the current Norwegian TelluCare product page declaring the open API and Excel/CSV export.",
   "source": "https://www.tellu.no/produkter/tellucare",
   "tier": "declared"
  },
  {
   "date": "2026-09-01",
   "fact": "freshness.watch[2].url",
   "note": "Opened and verified as the current TelluCare Respons user manual, including the VKP and HelseID configuration steps.",
   "source": "https://helpdesk.tellu.no/knowledge/brukermanual-tellucare-respons",
   "tier": "declared"
  }
 ],
 "freshness": {
  "last_verified": "2026-09-01",
  "volatility": "medium",
  "watch": [
   {
    "type": "docs",
    "url": "https://www.tellu.no/"
   },
   {
    "type": "api",
    "url": "https://www.tellu.no/produkter/tellucare"
   },
   {
    "type": "docs",
    "url": "https://helpdesk.tellu.no/knowledge/brukermanual-tellucare-respons"
   }
  ]
 },
 "homepage": "https://www.tellu.no/",
 "id": "tellu-care",
 "license": "commercial",
 "modalities": {
  "agent_docs": {
   "llms_txt": false
  },
  "api": {
   "auth": [],
   "coverage": "partial",
   "docs": "https://www.tellu.no/produkter/tellucare",
   "exists": true,
   "kinds": []
  },
  "cli": {
   "exists": "unknown"
  },
  "computer_use": {
   "issues": [],
   "viability": "unknown"
  },
  "data_access": {
   "export": [
    "csv",
    "excel"
   ],
   "import": []
  },
  "extensibility": {
   "scripting": [
    "open-api",
    "vkp-epj",
    "entra-id-sso-provisioning",
    "third-party-device-integrations"
   ],
   "webhooks": "unknown"
  },
  "integrations": {
   "make": "unknown",
   "n8n": "unknown",
   "power_automate": "unknown",
   "zapier": "unknown"
  },
  "mcp": {
   "first_party": "unknown",
   "third_party": [],
   "verdict": "unknown"
  },
  "rpa": {
   "drivability": "unknown",
   "notes": "No repeatable UI probe was run. TelluCare is a web interface with staff and resident mobile apps, including Dialogg for TelluVisit. The documented automation path is Tellu's open API, VKP and EPJ connections, and CSV or Excel export. Visual control of an alarm or visit console is not a substitute for a governed integration.\n",
   "ui_stack": [
    "web-dom",
    "mobile-app"
   ],
   "vendor_support": []
  },
  "sdk": {
   "exists": "unknown",
   "languages": [],
   "official": "unknown"
  }
 },
 "name": "TelluCare",
 "platforms": [
  "web"
 ],
 "related": {
  "alternatives": [
   "sensio-365",
   "dignio",
   "kmd-nexus",
   "tietoevry-gerica"
  ],
  "our_products": []
 },
 "schema_version": 1,
 "score_version": 1,
 "status": "active",
 "vendor": "Tellu",
 "verdict": {
  "best_path": "api",
  "scores": {
   "api": 3,
   "cli": null,
   "computer_use": null,
   "integrations": null,
   "mcp": null,
   "overall": 3,
   "rpa": null
  },
  "summary": "The best evidenced path into TelluCare is Tellu's declared open API, not a public endpoint catalogue. Tellu's product page states that an open and easily customised API structure can connect most other products and services, and that data can be retrieved automatically via API to other tools, shown inside TelluCare, or exported to Excel or CSV for Power BI and similar tools. Public pages do not publish authentication, protocol kinds, scopes or a self-serve developer portal. The Norwegian homepage states that an ISP total-delivery routes own and third-party products through TelluCare and connects to national systems and journals, and that the dashboard can activate EPJ and VKP connections. Tellu's response-centre manual documents tenant configuration of Norsk Helsenett VKP with two HelseID clients, including read of patient data and journal write to the municipal EPJ via TelluCare Go. Entra ID single sign-on and user provisioning exist as a Tellu-activated self-serve account setting. TelluCare is a modular web SaaS platform that includes TelluVisit and TelluVision. Vendor copy states more than 100 Norwegian municipalities and ISO 27001; those figures are vendor copy. This record is not Sensio 365, Dignio, KMD Nexus or Tietoevry Gerica. First-party MCP ownership is not established. No official SDK, CLI or computer-use probe was opened. Clinical safety and health-data law still govern every write.\n"
 }
}