{
 "categories": [
  "communications",
  "enterprise"
 ],
 "deployment": "saas",
 "evidence": [
  {
   "date": "2026-10-14",
   "fact": "homepage",
   "note": "telavox.se presents Telavox as business mobile and a cloud PBX, with administration in the Telavox app.",
   "source": "https://telavox.se/",
   "tier": "declared"
  },
  {
   "date": "2026-10-14",
   "fact": "vendor",
   "note": "The page identifies the product and company as Telavox.",
   "source": "https://telavox.se/",
   "tier": "declared"
  },
  {
   "date": "2026-10-14",
   "fact": "license",
   "note": "The homepage lists paid plans, including fixed telephony and softphone from 219 kr per month. No public free plan was stated.",
   "source": "https://telavox.se/",
   "tier": "declared"
  },
  {
   "date": "2026-10-14",
   "fact": "modalities.api.exists",
   "note": "Telavox documents the Partner API for partner integrations, white-label solutions, and value-added services.",
   "source": "https://developer.telavox.com/papi",
   "tier": "declared"
  },
  {
   "date": "2026-10-14",
   "fact": "modalities.api.kinds[0]",
   "note": "PAPI is REST over HTTPS with JSON request and response bodies. The base URL is https://partner.telavox.se/partner2/api/papi.",
   "source": "https://developer.telavox.com/papi",
   "tier": "declared"
  },
  {
   "date": "2026-10-14",
   "fact": "modalities.api.auth[0]",
   "note": "Tokens are JWTs for a dedicated API user. Send Authorization: Bearer and the JWT. The JWT is shown once.",
   "source": "https://developer.telavox.com/papi/tokens",
   "tier": "declared"
  },
  {
   "date": "2026-10-14",
   "fact": "modalities.api.coverage",
   "note": "PAPI is partner-scoped. A customer admin API was not opened, so coverage of every Telavox admin screen is not established.",
   "source": "https://developer.telavox.com/papi",
   "tier": "declared"
  },
  {
   "date": "2026-10-14",
   "fact": "modalities.data_access.export[0]",
   "note": "PAPI responses are JSON.",
   "source": "https://developer.telavox.com/papi",
   "tier": "declared"
  },
  {
   "date": "2026-10-14",
   "fact": "modalities.data_access.import[0]",
   "note": "PAPI request bodies are JSON.",
   "source": "https://developer.telavox.com/papi",
   "tier": "declared"
  },
  {
   "date": "2026-10-14",
   "fact": "modalities.agent_docs.llms_txt",
   "note": "https://developer.telavox.com/llms-full.txt is a first-party text for agents. It includes the Partner API base URL, JWT steps, and the Bearer prefix requirement.",
   "source": "https://developer.telavox.com/llms-full.txt",
   "tier": "declared"
  },
  {
   "date": "2026-10-14",
   "fact": "verdict.scores.api",
   "note": "The Partner API is documented REST with a one-time JWT and a strict Bearer prefix. Partner scope and the one-time token are material limits, so the score is useful but gated.",
   "source": "https://developer.telavox.com/papi/tokens",
   "tier": "declared"
  },
  {
   "date": "2026-10-14",
   "fact": "freshness.watch[0].url",
   "note": "Opened the Partner API overview, including the base URL and REST conventions.",
   "source": "https://developer.telavox.com/papi",
   "tier": "declared"
  },
  {
   "date": "2026-10-14",
   "fact": "freshness.watch[1].url",
   "note": "Opened the JWT creation steps and the Authorization header requirement.",
   "source": "https://developer.telavox.com/papi/tokens",
   "tier": "declared"
  },
  {
   "date": "2026-10-14",
   "fact": "freshness.watch[2].url",
   "note": "Opened the developer-portal agent text that restates the Partner API.",
   "source": "https://developer.telavox.com/llms-full.txt",
   "tier": "declared"
  }
 ],
 "freshness": {
  "last_verified": "2026-10-14",
  "volatility": "medium",
  "watch": [
   {
    "type": "docs",
    "url": "https://developer.telavox.com/papi"
   },
   {
    "type": "docs",
    "url": "https://developer.telavox.com/papi/tokens"
   },
   {
    "type": "docs",
    "url": "https://developer.telavox.com/llms-full.txt"
   }
  ]
 },
 "homepage": "https://telavox.se/",
 "id": "telavox",
 "license": "commercial",
 "modalities": {
  "agent_docs": {
   "llms_txt": true
  },
  "api": {
   "auth": [
    "jwt"
   ],
   "coverage": "partial",
   "docs": "https://developer.telavox.com/papi",
   "exists": true,
   "kinds": [
    "rest"
   ]
  },
  "cli": {
   "exists": "unknown"
  },
  "computer_use": {
   "issues": [],
   "viability": "unknown"
  },
  "data_access": {
   "export": [
    "json"
   ],
   "import": [
    "json"
   ]
  },
  "extensibility": {
   "scripting": [],
   "webhooks": "unknown"
  },
  "integrations": {
   "make": "unknown",
   "n8n": "unknown",
   "power_automate": "unknown",
   "zapier": "unknown"
  },
  "mcp": {
   "first_party": "unknown",
   "third_party": [],
   "verdict": "unknown"
  },
  "rpa": {
   "drivability": "unknown",
   "notes": "No repeatable UI probe was run. Partner integrations are documented on the Telavox Partner API.\n",
   "ui_stack": [
    "web-dom"
   ],
   "vendor_support": []
  },
  "sdk": {
   "exists": "unknown",
   "languages": [],
   "official": "unknown"
  }
 },
 "name": "Telavox",
 "platforms": [
  "web"
 ],
 "related": {
  "alternatives": [
   "puzzel",
   "genesys-cloud"
  ],
  "our_products": []
 },
 "schema_version": 1,
 "score_version": 1,
 "status": "active",
 "vendor": "Telavox",
 "verdict": {
  "best_path": "api",
  "scores": {
   "api": 6,
   "cli": null,
   "computer_use": null,
   "integrations": null,
   "mcp": null,
   "overall": 6,
   "rpa": null
  },
  "summary": "Telavox is automatable today through the Partner API. This record is Telavox business telephony and the cloud PBX. It is not Puzzel or Genesys Cloud. PAPI is for partners building integrations, white-label solutions, and value-added services. The base URL is https://partner.telavox.se/partner2/api/papi. Calls are REST over HTTPS with JSON bodies. Authentication is a JWT bound to a dedicated API user, not a human login. An administrator creates a group with permission to create Partner JWT tokens, creates the API user, assigns the Admin group and that token group, and copies the JWT once. Requests send Authorization: Bearer plus the JWT. The token page says the backend strips exactly the literal \"Bearer \" prefix and that another scheme or a too-short value returns HTTP 500. The token carries the permissions of the assigned groups. A customer admin API was not opened. The marketing site sells subscriptions from 219 kr per month and states more than one million users. https://developer.telavox.com/llms-full.txt is a first-party agent text for the developer portal, including PAPI. No first-party MCP page was opened. iPaaS catalogs were not opened. Computer-use viability is unassessed. The API scores 6 and is the best path because it is partner-scoped and the JWT is shown only once.\n"
 }
}