{
 "categories": [
  "public-sector",
  "records-management"
 ],
 "deployment": "hybrid",
 "evidence": [
  {
   "date": "2026-08-17",
   "fact": "homepage",
   "note": "Tieto presents Public 360 as a Nordic public-sector platform for case, archive and document management.",
   "source": "https://www.tietoevry.com/no/industry/saksbehandling-arkiv-og-dokumenthandtering/public-360/",
   "tier": "declared"
  },
  {
   "date": "2026-08-17",
   "fact": "platforms",
   "note": "Public 360 is delivered as a web-oriented enterprise platform with Microsoft 365 and Office application integrations.",
   "source": "https://www.tietoevry.com/no/industry/saksbehandling-arkiv-og-dokumenthandtering/public-360/",
   "tier": "declared"
  },
  {
   "date": "2026-08-17",
   "fact": "license",
   "note": "Public 360 is a commercially procured enterprise and public-sector solution with separately enabled products and modules.",
   "source": "https://www.tietoevry.com/en/industry/public-360-services/360-case-document-and-records-management/",
   "tier": "declared"
  },
  {
   "date": "2026-08-17",
   "fact": "modalities.api.exists",
   "note": "Tieto states that Public 360 integrates specialist systems, shared services and custom solutions through different methods and standard APIs.",
   "source": "https://www.tietoevry.com/no/industry/saksbehandling-arkiv-og-dokumenthandtering/public-360/",
   "tier": "declared"
  },
  {
   "date": "2026-08-17",
   "fact": "modalities.api.kinds[0]",
   "note": "The vendor explicitly names standard APIs as an integration method, without publishing the current endpoint or protocol contract on the public page.",
   "source": "https://www.tietoevry.com/no/industry/saksbehandling-arkiv-og-dokumenthandtering/public-360/",
   "tier": "declared"
  },
  {
   "date": "2026-08-17",
   "fact": "modalities.api.kinds[1]",
   "note": "The current portfolio lists 360 Third party integration tool for connecting external systems.",
   "source": "https://www.tietoevry.com/no/campaigns/2025/360-moduler/",
   "tier": "declared"
  },
  {
   "date": "2026-08-17",
   "fact": "modalities.api.coverage",
   "note": "Vendor claims cover broad system and service integration, but public evidence does not define endpoints, schemas, authentication, quotas or full create and update semantics.",
   "source": "https://www.tietoevry.com/no/industry/saksbehandling-arkiv-og-dokumenthandtering/public-360/",
   "tier": "declared"
  },
  {
   "date": "2026-08-17",
   "fact": "modalities.integrations.power_automate",
   "note": "Tieto lists a 360 Power Automate Connector as a third-party integration tool in the current portfolio.",
   "source": "https://www.tietoevry.com/no/campaigns/2025/360-moduler/",
   "tier": "declared"
  },
  {
   "date": "2026-08-17",
   "fact": "modalities.extensibility.scripting",
   "note": "The portfolio includes Process Engine, reusable process libraries, a third-party integration tool and a Power Automate connector.",
   "source": "https://www.tietoevry.com/no/campaigns/2025/360-moduler/",
   "tier": "declared"
  },
  {
   "date": "2026-08-17",
   "fact": "modalities.data_access.export",
   "note": "Public 360 manages and retrieves cases, records, documents, metadata, full-text search results and public-disclosure outputs.",
   "source": "https://www.tietoevry.com/no/industry/saksbehandling-arkiv-og-dokumenthandtering/public-360/",
   "tier": "declared"
  },
  {
   "date": "2026-08-17",
   "fact": "modalities.data_access.import",
   "note": "Named modules ingest and archive emails, documents, service requests and data from public registers and connected line-of-business systems.",
   "source": "https://www.tietoevry.com/no/campaigns/2025/360-moduler/",
   "tier": "declared"
  },
  {
   "date": "2026-08-17",
   "fact": "verdict.scores.api",
   "note": "Standard API support and broad integration claims are useful, but absent public endpoint, authentication, schema and entitlement documentation keep the score below a strong documented API.",
   "source": "https://www.tietoevry.com/no/industry/saksbehandling-arkiv-og-dokumenthandtering/public-360/",
   "tier": "declared"
  },
  {
   "date": "2026-08-17",
   "fact": "verdict.scores.integrations",
   "note": "A maintained first-party catalogue covers Power Automate, Microsoft 365, Norwegian shared services and registers, dispatch, signing, e-services and reusable workflow modules; commercial enablement and tenant qualification remain.",
   "source": "https://www.tietoevry.com/no/campaigns/2025/360-moduler/",
   "tier": "declared"
  },
  {
   "date": "2026-08-17",
   "fact": "freshness.watch[0].url",
   "note": "Opened and verified as Tieto's current Public 360 product and integration module catalogue.",
   "source": "https://www.tietoevry.com/no/campaigns/2025/360-moduler/",
   "tier": "declared"
  },
  {
   "date": "2026-08-17",
   "fact": "freshness.watch[1].url",
   "note": "Opened and verified as the current Norwegian product, API and automation overview.",
   "source": "https://www.tietoevry.com/no/industry/saksbehandling-arkiv-og-dokumenthandtering/public-360/",
   "tier": "declared"
  },
  {
   "date": "2026-08-17",
   "fact": "freshness.watch[2].url",
   "note": "Opened and verified as the current archive-intelligence and integration positioning.",
   "source": "https://www.tietoevry.com/en/campaigns/public-360-built-in-intelligence/",
   "tier": "declared"
  }
 ],
 "freshness": {
  "last_verified": "2026-08-17",
  "volatility": "high",
  "watch": [
   {
    "type": "module-catalogue",
    "url": "https://www.tietoevry.com/no/campaigns/2025/360-moduler/"
   },
   {
    "type": "product-api",
    "url": "https://www.tietoevry.com/no/industry/saksbehandling-arkiv-og-dokumenthandtering/public-360/"
   },
   {
    "type": "ai-platform",
    "url": "https://www.tietoevry.com/en/campaigns/public-360-built-in-intelligence/"
   }
  ]
 },
 "homepage": "https://www.tietoevry.com/no/industry/saksbehandling-arkiv-og-dokumenthandtering/public-360/",
 "id": "public-360-tieto",
 "license": "commercial",
 "modalities": {
  "agent_docs": {
   "llms_txt": "unknown"
  },
  "api": {
   "auth": [],
   "coverage": "partial",
   "docs": "https://www.tietoevry.com/no/industry/saksbehandling-arkiv-og-dokumenthandtering/public-360/",
   "exists": true,
   "kinds": [
    "standard-api",
    "third-party-integration-tool"
   ]
  },
  "cli": {
   "exists": "unknown"
  },
  "computer_use": {
   "issues": [
    "tenant-not-measured",
    "records-compliance-boundary"
   ],
   "viability": "unknown"
  },
  "data_access": {
   "export": [
    "cases",
    "records",
    "documents",
    "metadata",
    "search-results",
    "public-disclosure"
   ],
   "import": [
    "cases",
    "records",
    "documents",
    "metadata",
    "emails",
    "registry-data"
   ]
  },
  "extensibility": {
   "scripting": [
    "process-engine",
    "process-library",
    "third-party-integration-tool",
    "power-automate-connector"
   ],
   "webhooks": "unknown"
  },
  "integrations": {
   "make": "unknown",
   "n8n": "unknown",
   "power_automate": true,
   "zapier": "unknown"
  },
  "mcp": {
   "first_party": "unknown",
   "third_party": [],
   "verdict": "unknown"
  },
  "rpa": {
   "drivability": "unknown",
   "notes": "No repeatable UI probe was run. Vendor-supported APIs, the process engine, the third-party integration tool and the Power Automate connector are preferable to visual control for governed case and archive actions. The exact tenant, enabled modules, access matrix, disclosure rules, records policy and custom processes must be tested before any write automation.\n",
   "ui_stack": [
    "web-dom",
    "office-add-ins"
   ],
   "vendor_support": []
  },
  "sdk": {
   "exists": "unknown",
   "languages": [],
   "official": "unknown"
  }
 },
 "name": "Public 360",
 "platforms": [
  "web",
  "windows"
 ],
 "related": {
  "alternatives": [
   "uni-view-acos-websak",
   "sharepoint",
   "service-now"
  ],
  "our_products": []
 },
 "schema_version": 1,
 "score_version": 1,
 "status": "active",
 "vendor": "Tieto",
 "verdict": {
  "best_path": "integrations",
  "scores": {
   "api": 6,
   "cli": null,
   "computer_use": null,
   "integrations": 8,
   "mcp": null,
   "overall": 8,
   "rpa": null
  },
  "summary": "Public 360 has substantial first-party integration capability, but its public technical specification is much thinner than its product catalogue. Tieto states that Public 360 integrates line-of-business systems, shared public services and custom solutions through standard APIs. The supported portfolio includes a Process Engine and reusable process libraries, a third-party integration tool and a Power Automate connector. Named modules integrate Microsoft Teams, SharePoint and Office applications, SvarInn, SvarUt, eFormidling, digital post, e-signing, the Norwegian population and business registers, cadastral data, e-services and public disclosure. These are strong routes for event-driven archiving, document flows and case processes. Public material does not expose a current endpoint catalogue, request schema, authentication model, SDK or tenant-level entitlement map, so the generic API score remains conservative and each procurement must obtain the installed-version integration contract. Automation also operates inside Nordic records-management, Noark, GDPR, access-control, retention and disclosure obligations; a technically permitted write may still be an invalid records action. No product-specific first-party MCP, general CLI, repeatable visual RPA result or computer-use result was established.\n"
 }
}