{
 "categories": [
  "crm",
  "sales"
 ],
 "deployment": "saas",
 "evidence": [
  {
   "date": "2026-08-16",
   "fact": "homepage",
   "note": "Pipedrive presents its current sales CRM, pipeline, lead, automation, email, project, and reporting platform.",
   "source": "https://www.pipedrive.com/",
   "tier": "declared"
  },
  {
   "date": "2026-08-16",
   "fact": "platforms",
   "note": "Pipedrive documents its web product and mobile CRM applications for iOS and Android.",
   "source": "https://www.pipedrive.com/en/features/mobile-crm",
   "tier": "declared"
  },
  {
   "date": "2026-08-16",
   "fact": "license",
   "note": "Pipedrive publishes paid subscription tiers and a time-limited free trial.",
   "source": "https://www.pipedrive.com/en/pricing",
   "tier": "declared"
  },
  {
   "date": "2026-08-16",
   "fact": "modalities.api.exists",
   "note": "Pipedrive maintains a public API reference for its CRM and developer-platform resources.",
   "source": "https://developers.pipedrive.com/docs/api/v1",
   "tier": "declared"
  },
  {
   "date": "2026-08-16",
   "fact": "modalities.api.kinds[0]",
   "note": "Pipedrive uses HTTPS JSON REST requests with GET, POST, PUT, PATCH, and DELETE operations.",
   "source": "https://pipedrive.readme.io/docs/core-api-concepts-requests",
   "tier": "declared"
  },
  {
   "date": "2026-08-16",
   "fact": "modalities.api.auth[0]",
   "note": "Marketplace apps must use OAuth 2.0 authorization-code access with requested scopes, bearer access tokens, and rotating refresh access.",
   "source": "https://pipedrive.readme.io/docs/marketplace-oauth-authorization",
   "tier": "declared"
  },
  {
   "date": "2026-08-16",
   "fact": "modalities.api.auth[1]",
   "note": "Internal integrations can send a single user-and-company-bound API token in the x-api-token header.",
   "source": "https://pipedrive.readme.io/docs/core-api-concepts-authentication",
   "tier": "declared"
  },
  {
   "date": "2026-08-16",
   "fact": "modalities.api.coverage",
   "note": "The reference covers the core sales model, searches, users, permissions, mail, files, products, projects, subscriptions, webhooks, app extensions, and marketplace operations.",
   "source": "https://developers.pipedrive.com/docs/api/v1",
   "tier": "declared"
  },
  {
   "date": "2026-08-16",
   "fact": "modalities.mcp.first_party",
   "note": "Pipedrive documents and operates its native MCP service for secure permission-bound CRM data access and actions from compatible AI assistants.",
   "source": "https://support.pipedrive.com/en/article/mcp",
   "tier": "declared"
  },
  {
   "date": "2026-08-16",
   "fact": "modalities.extensibility.scripting",
   "note": "Pipedrive Developer Hub supports public and private marketplace apps, OAuth scopes, app extensions, and embedded custom surfaces.",
   "source": "https://pipedrive.readme.io/docs/developer-hub",
   "tier": "declared"
  },
  {
   "date": "2026-08-16",
   "fact": "modalities.extensibility.webhooks",
   "note": "Webhooks v2 send JSON create, change, and delete events for core CRM, pipeline, product, project, board, phase, and task objects with permission filtering, retries, and status visibility.",
   "source": "https://pipedrive.readme.io/docs/guide-for-webhooks-v2",
   "tier": "declared"
  },
  {
   "date": "2026-08-16",
   "fact": "modalities.data_access.export",
   "note": "The API exports authorized resources as JSON, while Pipedrive list and data-management surfaces support CSV and XLS exports.",
   "source": "https://pipedrive.readme.io/docs/core-api-concepts-requests",
   "tier": "declared"
  },
  {
   "date": "2026-08-16",
   "fact": "modalities.data_access.import",
   "note": "Pipedrive accepts structured API writes and spreadsheet imports for contacts, leads, deals, activities, and related sales records.",
   "source": "https://support.pipedrive.com/en/article/how-is-pipedrive-data-organized",
   "tier": "declared"
  },
  {
   "date": "2026-08-16",
   "fact": "verdict.scores.api",
   "note": "The API is broad, read/write, searchable, webhook-enabled, and scope-controlled, but the partial v1-to-v2 migration, shared token budgets, and documented breaking-change process require maintenance.",
   "source": "https://pipedrive.readme.io/do/docs/pipedrive-api-v2",
   "tier": "declared"
  },
  {
   "date": "2026-08-16",
   "fact": "verdict.scores.mcp",
   "note": "The native server has explicit read, search, create, update, lead-conversion, activity, note, and pipeline tools under user permissions, but it is beta and narrower than the complete API.",
   "source": "https://support.pipedrive.com/en/article/mcp-tools",
   "tier": "declared"
  },
  {
   "date": "2026-08-16",
   "fact": "freshness.watch[0].url",
   "note": "Opened and verified as the current API v2 availability and migration overview.",
   "source": "https://pipedrive.readme.io/do/docs/pipedrive-api-v2",
   "tier": "declared"
  },
  {
   "date": "2026-08-16",
   "fact": "freshness.watch[1].url",
   "note": "Opened and verified as the July 2026 native MCP tool inventory.",
   "source": "https://support.pipedrive.com/en/article/mcp-tools",
   "tier": "declared"
  },
  {
   "date": "2026-08-16",
   "fact": "freshness.watch[2].url",
   "note": "Opened and verified as the current v2 webhook behavior, object, permission, and retry guide.",
   "source": "https://pipedrive.readme.io/docs/guide-for-webhooks-v2",
   "tier": "declared"
  }
 ],
 "freshness": {
  "last_verified": "2026-08-16",
  "volatility": "high",
  "watch": [
   {
    "type": "docs",
    "url": "https://pipedrive.readme.io/do/docs/pipedrive-api-v2"
   },
   {
    "type": "mcp",
    "url": "https://support.pipedrive.com/en/article/mcp-tools"
   },
   {
    "type": "docs",
    "url": "https://pipedrive.readme.io/docs/guide-for-webhooks-v2"
   }
  ]
 },
 "homepage": "https://www.pipedrive.com/",
 "id": "pipedrive",
 "license": "commercial",
 "modalities": {
  "agent_docs": {
   "llms_txt": "unknown"
  },
  "api": {
   "auth": [
    "oauth2",
    "api-token"
   ],
   "coverage": "full",
   "docs": "https://developers.pipedrive.com/docs/api/v1",
   "exists": true,
   "kinds": [
    "rest"
   ]
  },
  "cli": {
   "exists": "unknown"
  },
  "computer_use": {
   "issues": [],
   "viability": "unknown"
  },
  "data_access": {
   "export": [
    "api-json",
    "csv",
    "xls"
   ],
   "import": [
    "api-json",
    "csv",
    "xls"
   ]
  },
  "extensibility": {
   "scripting": [
    "marketplace-apps",
    "app-extensions",
    "custom-panels"
   ],
   "webhooks": true
  },
  "integrations": {
   "make": "unknown",
   "n8n": "unknown",
   "power_automate": "unknown",
   "zapier": "unknown"
  },
  "mcp": {
   "first_party": true,
   "third_party": [],
   "verdict": "official"
  },
  "rpa": {
   "drivability": "unknown",
   "notes": "No repeatable UI probe was run. Pipedrive's REST APIs, v2 webhooks, marketplace extensions, and native MCP server cover practical CRM automation without browser control.",
   "ui_stack": [
    "web-dom"
   ],
   "vendor_support": []
  },
  "sdk": {
   "exists": "unknown",
   "languages": [],
   "official": "unknown"
  }
 },
 "name": "Pipedrive",
 "platforms": [
  "web",
  "ios",
  "android"
 ],
 "related": {
  "alternatives": [
   "hubspot",
   "superoffice-crm",
   "salesforce-sales-cloud"
  ],
  "our_products": []
 },
 "schema_version": 1,
 "score_version": 1,
 "status": "active",
 "vendor": "Pipedrive",
 "verdict": {
  "best_path": "api",
  "scores": {
   "api": 8,
   "cli": null,
   "computer_use": null,
   "integrations": null,
   "mcp": 8,
   "overall": 8,
   "rpa": null
  },
  "summary": "Pipedrive has a broad CRM REST surface for deals, leads, people, organizations, activities, products, pipelines, projects, notes, files, mail, users, permissions, searches, and marketplace extensions. OAuth 2.0 supplies scoped, renewable access for marketplace applications, while a user-bound API token supports internal integrations with a wider blast radius. The API is migrating gradually from v1 to stricter, faster, cheaper v2 endpoints; v1 replacements receive a grace period, but the mixed-version surface and shared account token budget require active maintenance. Webhooks v2 provide permission-filtered JSON events for core CRM and project objects with retries and delivery status. Pipedrive's native remote MCP beta is a strong agent path: it reads, searches, creates, and updates deals, people, organizations, activities, notes, and pipeline stages, and searches and converts leads under the connected user's permissions. The documented endpoint works with compatible remote-MCP clients, with setup guides for ChatGPT and Claude. Because the server is beta and covers the core sales model rather than every API resource, the REST API remains the safest general path. No general first-party operational CLI was established. Computer-use viability is unassessed.\n"
 }
}