{
 "categories": [
  "observability",
  "error-monitoring",
  "dashboards"
 ],
 "deployment": "saas",
 "evidence": [
  {
   "date": "2026-08-31",
   "fact": "homepage",
   "note": "New Relic presents an AI-powered observability platform covering APM, digital experience, infrastructure, logs, security, and agentic monitoring.",
   "source": "https://newrelic.com",
   "tier": "declared"
  },
  {
   "date": "2026-08-31",
   "fact": "license",
   "note": "New Relic offers the full platform starting at 100 GB plus one user free, then commercial pricing.",
   "source": "https://newrelic.com",
   "tier": "declared"
  },
  {
   "date": "2026-08-31",
   "fact": "modalities.api.exists",
   "note": "New Relic documents NerdGraph for query and configuration, REST API v2 as the older query/config API, and separate ingest APIs for metrics, events, logs, and traces.",
   "source": "https://docs.newrelic.com/docs/apis/intro-apis/introduction-new-relic-apis/",
   "tier": "declared"
  },
  {
   "date": "2026-08-31",
   "fact": "modalities.api.kinds[0]",
   "note": "NerdGraph is documented as New Relic's GraphQL API for querying data and configuring features.",
   "source": "https://docs.newrelic.com/docs/apis/nerdgraph/get-started/introduction-new-relic-nerdgraph/",
   "tier": "declared"
  },
  {
   "date": "2026-08-31",
   "fact": "modalities.api.kinds[1]",
   "note": "REST API v2 is documented for retrieve, push, configure, and delete operations at api.newrelic.com/v2, with JSON or XML responses.",
   "source": "https://docs.newrelic.com/docs/apis/rest-api-v2/get-started/introduction-new-relic-rest-api-v2/",
   "tier": "declared"
  },
  {
   "date": "2026-08-31",
   "fact": "modalities.api.auth[0]",
   "note": "A user key is required for NerdGraph. REST v2 examples also use a user API key in the Api-Key header.",
   "source": "https://docs.newrelic.com/docs/apis/intro-apis/new-relic-api-keys/",
   "tier": "declared"
  },
  {
   "date": "2026-08-31",
   "fact": "modalities.api.coverage",
   "note": "NerdGraph covers account management, alerts, dashboards, entities, NRQL, workloads, tags, synthetics, and more. It is not used for data ingest, and REST v2 is being replaced.",
   "source": "https://docs.newrelic.com/docs/apis/nerdgraph/get-started/introduction-new-relic-nerdgraph/",
   "tier": "declared"
  },
  {
   "date": "2026-08-31",
   "fact": "modalities.sdk.exists",
   "note": "New Relic publishes official open-source Telemetry SDKs that send data through the Metric, Event, Log, and Trace APIs.",
   "source": "https://docs.newrelic.com/docs/data-apis/ingest-apis/telemetry-sdks-report-custom-telemetry-data/",
   "tier": "declared"
  },
  {
   "date": "2026-08-31",
   "fact": "modalities.sdk.languages[0]",
   "note": "Official Java Telemetry SDK is documented for metrics, events, logs, and traces.",
   "source": "https://docs.newrelic.com/docs/data-apis/ingest-apis/telemetry-sdks-report-custom-telemetry-data/",
   "tier": "declared"
  },
  {
   "date": "2026-08-31",
   "fact": "modalities.sdk.languages[1]",
   "note": "Official Python Telemetry SDK is documented for metrics, events, logs, and traces.",
   "source": "https://docs.newrelic.com/docs/data-apis/ingest-apis/telemetry-sdks-report-custom-telemetry-data/",
   "tier": "declared"
  },
  {
   "date": "2026-08-31",
   "fact": "modalities.sdk.languages[2]",
   "note": "Official Node/TypeScript Telemetry SDK is documented for metrics and traces.",
   "source": "https://docs.newrelic.com/docs/data-apis/ingest-apis/telemetry-sdks-report-custom-telemetry-data/",
   "tier": "declared"
  },
  {
   "date": "2026-08-31",
   "fact": "modalities.sdk.languages[3]",
   "note": "Official Go Telemetry SDK is documented for metrics and traces.",
   "source": "https://docs.newrelic.com/docs/data-apis/ingest-apis/telemetry-sdks-report-custom-telemetry-data/",
   "tier": "declared"
  },
  {
   "date": "2026-08-31",
   "fact": "modalities.mcp.first_party",
   "note": "New Relic documents a vendor-hosted MCP server. Default US URL is https://mcp.newrelic.com/mcp/, with EU and JP regional endpoints. The feature is preview.",
   "source": "https://docs.newrelic.com/docs/agentic-ai/mcp/setup/",
   "tier": "declared"
  },
  {
   "date": "2026-08-31",
   "fact": "modalities.cli.exists",
   "note": "New Relic documents the official newrelic CLI, installed via Snap, Homebrew, or Scoop, authenticated with a user key profile.",
   "source": "https://docs.newrelic.com/docs/new-relic-solutions/tutorials/new-relic-cli/",
   "tier": "declared"
  },
  {
   "date": "2026-08-31",
   "fact": "modalities.extensibility.webhooks",
   "note": "Alert destinations include Webhook, available in workflows. Destinations can also be configured with NerdGraph.",
   "source": "https://docs.newrelic.com/docs/alerts/get-notified/destinations/",
   "tier": "declared"
  },
  {
   "date": "2026-08-31",
   "fact": "modalities.data_access.export[0]",
   "note": "NerdGraph and REST v2 return JSON. REST v2 can also return XML. execute_nrql_query on MCP returns query results.",
   "source": "https://docs.newrelic.com/docs/apis/nerdgraph/get-started/introduction-new-relic-nerdgraph/",
   "tier": "declared"
  },
  {
   "date": "2026-08-31",
   "fact": "verdict.scores.api",
   "note": "NerdGraph is the recommended, documented, regional, read/write GraphQL API with a user-key contract and a GraphQL explorer. REST v2 maintenance status and ingest staying on separate APIs keep it below unusual completeness.",
   "source": "https://docs.newrelic.com/docs/apis/nerdgraph/get-started/introduction-new-relic-nerdgraph/",
   "tier": "declared"
  },
  {
   "date": "2026-08-31",
   "fact": "verdict.scores.mcp",
   "note": "Official hosted tools cover entities, NRQL, alerts, incidents, and performance analysis, with OAuth or API-key auth and RBAC inheritance. Preview status is the limited-vendor-preview anchor.",
   "source": "https://docs.newrelic.com/docs/agentic-ai/mcp/tool-reference/",
   "tier": "declared"
  },
  {
   "date": "2026-08-31",
   "fact": "verdict.scores.cli",
   "note": "Official CLI covers tags, APM search, deployments, workloads, and NerdGraph queries with JSON output. It is practical for DevOps automation but is not a full substitute for NerdGraph coverage.",
   "source": "https://docs.newrelic.com/docs/new-relic-solutions/tutorials/new-relic-cli/",
   "tier": "declared"
  },
  {
   "date": "2026-08-31",
   "fact": "freshness.watch[0].url",
   "note": "Opened and verified as New Relic's current MCP setup, including preview banner, regional URLs, OAuth, and API-key headers.",
   "source": "https://docs.newrelic.com/docs/agentic-ai/mcp/setup/",
   "tier": "declared"
  },
  {
   "date": "2026-08-31",
   "fact": "freshness.watch[1].url",
   "note": "Opened and verified as the current MCP tool reference, including include-tags and discovery, data-access, alerting, incident-response, and performance tools.",
   "source": "https://docs.newrelic.com/docs/agentic-ai/mcp/tool-reference/",
   "tier": "declared"
  },
  {
   "date": "2026-08-31",
   "fact": "freshness.watch[2].url",
   "note": "Opened and verified as New Relic's current NerdGraph introduction, including regional GraphQL endpoints and user-key curl example.",
   "source": "https://docs.newrelic.com/docs/apis/nerdgraph/get-started/introduction-new-relic-nerdgraph/",
   "tier": "declared"
  },
  {
   "date": "2026-08-31",
   "fact": "freshness.watch[3].url",
   "note": "Opened and verified as the current API-keys overview for license, browser, mobile, and user keys.",
   "source": "https://docs.newrelic.com/docs/apis/intro-apis/new-relic-api-keys/",
   "tier": "declared"
  }
 ],
 "freshness": {
  "last_verified": "2026-08-31",
  "volatility": "high",
  "watch": [
   {
    "type": "mcp",
    "url": "https://docs.newrelic.com/docs/agentic-ai/mcp/setup/"
   },
   {
    "type": "mcp",
    "url": "https://docs.newrelic.com/docs/agentic-ai/mcp/tool-reference/"
   },
   {
    "type": "docs",
    "url": "https://docs.newrelic.com/docs/apis/nerdgraph/get-started/introduction-new-relic-nerdgraph/"
   },
   {
    "type": "docs",
    "url": "https://docs.newrelic.com/docs/apis/intro-apis/new-relic-api-keys/"
   }
  ]
 },
 "homepage": "https://newrelic.com",
 "id": "new-relic",
 "license": "freemium",
 "modalities": {
  "agent_docs": {
   "llms_txt": "unknown"
  },
  "api": {
   "auth": [
    "user-key"
   ],
   "coverage": "partial",
   "docs": "https://docs.newrelic.com/docs/apis/nerdgraph/get-started/introduction-new-relic-nerdgraph/",
   "exists": true,
   "kinds": [
    "graphql",
    "rest"
   ]
  },
  "cli": {
   "exists": true
  },
  "computer_use": {
   "issues": [],
   "viability": "unknown"
  },
  "data_access": {
   "export": [
    "json"
   ],
   "import": []
  },
  "extensibility": {
   "scripting": [],
   "webhooks": true
  },
  "integrations": {
   "make": "unknown",
   "n8n": "unknown",
   "power_automate": "unknown",
   "zapier": "unknown"
  },
  "mcp": {
   "first_party": true,
   "third_party": [],
   "verdict": "official"
  },
  "rpa": {
   "drivability": "unknown",
   "notes": "No repeatable UI probe was run. NerdGraph, REST API v2, the official newrelic CLI, and the hosted MCP server cover practical observability automation without browser control.\n",
   "ui_stack": [
    "web-dom"
   ],
   "vendor_support": []
  },
  "sdk": {
   "exists": true,
   "languages": [
    "java",
    "python",
    "typescript",
    "go"
   ],
   "official": true
  }
 },
 "name": "New Relic",
 "platforms": [
  "web"
 ],
 "related": {
  "alternatives": [
   "datadog",
   "dynatrace",
   "splunk",
   "grafana",
   "sentry"
  ],
  "our_products": []
 },
 "schema_version": 1,
 "score_version": 1,
 "status": "active",
 "vendor": "New Relic",
 "verdict": {
  "best_path": "api",
  "scores": {
   "api": 8,
   "cli": 7,
   "computer_use": null,
   "integrations": null,
   "mcp": 6,
   "overall": 8,
   "rpa": null
  },
  "summary": "New Relic observability is automatable today through NerdGraph, the vendor GraphQL API. Queries and mutations use a user key in the API-Key header against regional endpoints (US https://api.newrelic.com/graphql, EU, and JP). NerdGraph can query entities, run NRQL, and configure alerts, dashboards, workloads, tags, and other features. REST API v2 remains available with the same user key at api.newrelic.com/v2 but is in maintenance as NerdGraph replaces it, and REST v2 is not available in every region. Official Telemetry SDKs send metrics, events, logs, and traces from Java, Python, Node/TypeScript, and Go using a license key; they are ingest libraries, not a full query SDK. Official newrelic CLI installs on Linux, macOS, and Windows, stores a user-key profile, and can search APM apps, manage entity tags, record deployments, and run NerdGraph. A first-party MCP server in preview is hosted at https://mcp.newrelic.com/mcp/ (EU and JP regional URLs also published). Auth is OAuth or an Api-Key / api-key header. Tools cover discovery, NRQL, alerting, incident response, and performance analysis and inherit the key's RBAC. This record excludes Datadog, Dynatrace, Splunk, Grafana, and Sentry. Computer-use viability is unassessed. API scores 8 and is the best path because MCP remains preview.\n"
 }
}