{
 "categories": [
  "crm"
 ],
 "deployment": "hybrid",
 "evidence": [
  {
   "date": "2026-08-28",
   "fact": "homepage",
   "note": "Lime Technologies documents Lime CRM as a CRM that can run in Lime cloud or on customer servers, with REST, webhooks, Python adaptations, and Lime Web Components.",
   "source": "https://www.lime-technologies.com/en/products/lime-crm/technical-pages/",
   "tier": "declared"
  },
  {
   "date": "2026-08-28",
   "fact": "platforms",
   "note": "Technical pages list a web client and a desktop client, plus system requirements documentation for both.",
   "source": "https://www.lime-technologies.com/en/products/lime-crm/technical-pages/",
   "tier": "declared"
  },
  {
   "date": "2026-08-28",
   "fact": "license",
   "note": "Lime sells CRM implementation, hosting, and ongoing support commercially. No permanent free plan is published on the technical pages.",
   "source": "https://www.lime-technologies.com/en/products/lime-crm/technical-pages/",
   "tier": "declared"
  },
  {
   "date": "2026-08-28",
   "fact": "modalities.api.exists",
   "note": "Lime documents REST APIs over HTTPS for limetypes, limeobjects, files, and queries.",
   "source": "https://docs.lime-crm.com/integration/rest-apis/start",
   "tier": "declared"
  },
  {
   "date": "2026-08-28",
   "fact": "modalities.api.kinds[0]",
   "note": "The documented APIs are REST, with interactive OpenAPI-style docs at each application's /api/v1/docs/ URL.",
   "source": "https://docs.lime-crm.com/integration/rest-apis/start",
   "tier": "declared"
  },
  {
   "date": "2026-08-28",
   "fact": "modalities.api.auth[0]",
   "note": "A valid API key is required. Keys are created in LISA for a user whose type is API. The user cannot sign in through a client; group policies still apply.",
   "source": "https://docs.lime-crm.com/integration/rest-apis/start",
   "tier": "declared"
  },
  {
   "date": "2026-08-28",
   "fact": "modalities.api.coverage",
   "note": "Limetype, Limeobject, File, and Query APIs cover metadata, CRUD, files, and complex reads. Endpoints vary with each application's data model. Cloud rate limit is 3,000 requests per 5 minutes per IP.",
   "source": "https://docs.lime-crm.com/integration/rest-apis/start",
   "tier": "declared"
  },
  {
   "date": "2026-08-28",
   "fact": "modalities.extensibility.scripting[0]",
   "note": "Lime states that adaptations in Lime CRM are written in Python at application level.",
   "source": "https://www.lime-technologies.com/en/products/lime-crm/technical-pages/",
   "tier": "declared"
  },
  {
   "date": "2026-08-28",
   "fact": "modalities.extensibility.scripting[1]",
   "note": "Lime Web Components are documented as the framework for adapting the web client.",
   "source": "https://www.lime-technologies.com/en/products/lime-crm/technical-pages/",
   "tier": "declared"
  },
  {
   "date": "2026-08-28",
   "fact": "modalities.extensibility.webhooks",
   "note": "Lime documents webhook subscriptions for new, update, delete, and restore on Limetypes, plus HMAC-SHA-256 signatures. The add-on is included in Lime shared cloud and requires server 13.2 or newer.",
   "source": "https://platform.docs.lime-crm.com/projects/webhooks/en/latest/",
   "tier": "declared"
  },
  {
   "date": "2026-08-28",
   "fact": "modalities.data_access.export[0]",
   "note": "Query and Limeobject APIs return application data over HTTPS for reads and large exports.",
   "source": "https://docs.lime-crm.com/integration/rest-apis/start",
   "tier": "declared"
  },
  {
   "date": "2026-08-28",
   "fact": "modalities.data_access.import[0]",
   "note": "Limeobject API provides create, update, and delete operations against the application model.",
   "source": "https://docs.lime-crm.com/integration/rest-apis/start",
   "tier": "declared"
  },
  {
   "date": "2026-08-28",
   "fact": "modalities.data_access.import[1]",
   "note": "Lime documents import of simple text-based files through the UI, the REST API, or client libraries.",
   "source": "https://docs.lime-crm.com/integration/start",
   "tier": "declared"
  },
  {
   "date": "2026-08-28",
   "fact": "verdict.scores.api",
   "note": "REST coverage is useful for CRUD, files, and queries, but the contract is tenant-specific and authenticated only with an API-type user key.",
   "source": "https://docs.lime-crm.com/integration/rest-apis/start",
   "tier": "declared"
  },
  {
   "date": "2026-08-28",
   "fact": "freshness.watch[0].url",
   "note": "Opened and verified as Lime's current REST API overview, authentication, and rate-limit page.",
   "source": "https://docs.lime-crm.com/integration/rest-apis/start",
   "tier": "declared"
  },
  {
   "date": "2026-08-28",
   "fact": "freshness.watch[1].url",
   "note": "Opened and verified as the current technical pages for cloud versus on-prem, REST, webhooks, Python, and Lime Web Components.",
   "source": "https://www.lime-technologies.com/en/products/lime-crm/technical-pages/",
   "tier": "declared"
  },
  {
   "date": "2026-08-28",
   "fact": "freshness.watch[2].url",
   "note": "Opened and verified as the current lime-webhooks documentation for event subscriptions and signatures.",
   "source": "https://platform.docs.lime-crm.com/projects/webhooks/en/latest/",
   "tier": "declared"
  }
 ],
 "freshness": {
  "last_verified": "2026-08-28",
  "volatility": "medium",
  "watch": [
   {
    "type": "docs",
    "url": "https://docs.lime-crm.com/integration/rest-apis/start"
   },
   {
    "type": "docs",
    "url": "https://www.lime-technologies.com/en/products/lime-crm/technical-pages/"
   },
   {
    "type": "docs",
    "url": "https://platform.docs.lime-crm.com/projects/webhooks/en/latest/"
   }
  ]
 },
 "homepage": "https://www.lime-technologies.com/en/products/lime-crm/",
 "id": "lime-crm",
 "license": "commercial",
 "modalities": {
  "agent_docs": {
   "llms_txt": "unknown"
  },
  "api": {
   "auth": [
    "api-key"
   ],
   "coverage": "partial",
   "docs": "https://docs.lime-crm.com/integration/rest-apis/start",
   "exists": true,
   "kinds": [
    "rest"
   ]
  },
  "cli": {
   "exists": "unknown"
  },
  "computer_use": {
   "issues": [],
   "viability": "unknown"
  },
  "data_access": {
   "export": [
    "api-json"
   ],
   "import": [
    "api-json",
    "text-files"
   ]
  },
  "extensibility": {
   "scripting": [
    "python",
    "lime-web-components"
   ],
   "webhooks": true
  },
  "integrations": {
   "make": "unknown",
   "n8n": "unknown",
   "power_automate": "unknown",
   "zapier": "unknown"
  },
  "mcp": {
   "first_party": "unknown",
   "third_party": [],
   "verdict": "unknown"
  },
  "rpa": {
   "drivability": "unknown",
   "notes": "No repeatable UI probe was run. The documented REST APIs, webhooks, and Python application adaptations are the supported automation paths; web and desktop UI automation remain unassessed.\n",
   "ui_stack": [
    "web-dom",
    "windows-native"
   ],
   "vendor_support": []
  },
  "sdk": {
   "exists": "unknown",
   "languages": [],
   "official": "unknown"
  }
 },
 "name": "Lime CRM",
 "platforms": [
  "web",
  "windows"
 ],
 "related": {
  "alternatives": [
   "superoffice-crm",
   "pipedrive",
   "hubspot",
   "salesforce-sales-cloud"
  ],
  "our_products": []
 },
 "schema_version": 1,
 "score_version": 1,
 "status": "active",
 "vendor": "Lime Technologies",
 "verdict": {
  "best_path": "api",
  "scores": {
   "api": 6,
   "cli": null,
   "computer_use": null,
   "integrations": null,
   "mcp": null,
   "overall": 6,
   "rpa": null
  },
  "summary": "Lime CRM is automatable through tenant-specific REST APIs. Limetype, Limeobject, File, and Query APIs run over HTTPS and support metadata discovery, create, update, delete, file access, and complex reads. Available endpoints follow each application's custom data model, so interactive docs live at /api/v1/docs/ on the tenant. Authentication is an API key bound to an API-type user created in LISA; the key user cannot sign in through a client, and group policies still apply. Lime Cloud limits requests to 3,000 per 5 minutes per IP; on-prem limits are configurable. Webhooks subscribe to new, update, delete, and restore events when the lime-webhooks add-on is present. Adaptations are written in Python at application level, and Lime Web Components extend the web client. The product runs in Lime cloud or on customer servers, with a web client and a Windows desktop client. No first-party MCP server was established. iPaaS catalogs were not opened. Computer-use viability is unassessed.\n"
 }
}