{
 "categories": [
  "communications"
 ],
 "deployment": "saas",
 "evidence": [
  {
   "date": "2026-09-08",
   "fact": "homepage",
   "note": "Infobip presents a global CPaaS and conversational platform with programmable channel APIs for SMS, MMS, Voice, RCS, Email, WhatsApp, Viber, and related products.",
   "source": "https://www.infobip.com/",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "license",
   "note": "Infobip publishes pay-as-you-go channel pricing and a free trial, then billed usage. That is a commercial usage model, not a lasting free product tier.",
   "source": "https://www.infobip.com/pricing",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "modalities.api.exists",
   "note": "Infobip documents REST APIs with a tenant base URL, API-key authentication, an OpenAPI specification at api.infobip.com/platform/1/openapi, and a Send SMS example at https://{baseUrl}/sms/3/messages.",
   "source": "https://www.infobip.com/docs/api",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "modalities.api.kinds[0]",
   "note": "The docs llms.txt states REST APIs as a primary integration path and shows POST https://{yoursubdomain}.api.infobip.com/sms/3/messages with a JSON body and Authorization: App {YOUR_API_KEY}.",
   "source": "https://www.infobip.com/docs/llms.txt",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "modalities.api.auth[0]",
   "note": "API key header authentication sends Authorization: App {API_KEY}. Keys are assigned at account creation, can be generated and revoked, and carry API scopes.",
   "source": "https://www.infobip.com/docs/essentials/api-essentials/api-authentication",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "modalities.api.auth[1]",
   "note": "OAuth 2.0 is documented as a REST authentication method. Obtain a token from /auth/1/oauth2/token with grant_type=client_credentials, then send Authorization: Bearer {access_token}.",
   "source": "https://www.infobip.com/docs/essentials/api-essentials/api-authentication",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "modalities.api.coverage",
   "note": "The API get-started page presents OpenAPI coverage across Infobip products, official client libraries generated from that spec, and channel send examples. Within this CPaaS identity that is documented read/write coverage rather than a single read-only subset.",
   "source": "https://www.infobip.com/docs/api",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "modalities.sdk.exists",
   "note": "Infobip documents auto-generated API client libraries for Java, C#, PHP, Go, and Python on the SDKs page.",
   "source": "https://www.infobip.com/docs/sdk",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "modalities.sdk.official",
   "note": "The API get-started page states Infobip provides official API client libraries and SDKs, open-source on GitHub in the Infobip org, built from the OpenAPI specification.",
   "source": "https://www.infobip.com/docs/api",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "modalities.sdk.languages[0]",
   "note": "SDKs page lists Infobip API Java client as an auto-generated API client library in Java. github.com/infobip/infobip-api-java-client is in the Infobip org.",
   "source": "https://www.infobip.com/docs/sdk",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "modalities.sdk.languages[1]",
   "note": "SDKs page lists Infobip API C# client as an auto-generated API client library distributed as a NuGet package.",
   "source": "https://www.infobip.com/docs/sdk",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "modalities.sdk.languages[2]",
   "note": "SDKs page lists Infobip API PHP client as an auto-generated API client library in PHP using composer.",
   "source": "https://www.infobip.com/docs/sdk",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "modalities.sdk.languages[3]",
   "note": "SDKs page lists Infobip API Go client as an auto-generated API client library.",
   "source": "https://www.infobip.com/docs/sdk",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "modalities.sdk.languages[4]",
   "note": "SDKs page lists Infobip API Python client as an auto-generated API client library. github.com/infobip/infobip-api-python-client is in the Infobip org.",
   "source": "https://www.infobip.com/docs/sdk",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "modalities.mcp.first_party",
   "note": "Infobip documents vendor-hosted MCP servers so agents can send SMS, WhatsApp, RCS, Viber, and Voice, run 2FA, send push, access customer data, search docs, and use Provisioning MCP (early access). Auth is API key or OAuth 2.1.",
   "source": "https://www.infobip.com/docs/mcp",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "modalities.mcp.verdict",
   "note": "github.com/infobip/mcp is in the Infobip GitHub org, not archived, MIT license, last push 2026-07-17. README documents remote servers at https://mcp.infobip.com with streamable HTTP, API-key and OAuth 2.1 auth, and per-product endpoints.",
   "source": "https://github.com/infobip/mcp",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "modalities.extensibility.webhooks",
   "note": "Infobip sends HTTP POST callbacks for delivery, inbound messages, clicks, seen receipts, and platform-service events. Configuration is per-request notify URLs or Subscriptions Management / Subscriptions API.",
   "source": "https://www.infobip.com/docs/reporting/webhooks",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "modalities.data_access.export[0]",
   "note": "The documented Send SMS REST call returns JSON from the Infobip API. Channel logs and delivery-report polling are additional JSON read paths in the API docs.",
   "source": "https://www.infobip.com/docs/llms.txt",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "modalities.data_access.import[0]",
   "note": "The Send SMS example POSTs application/json to /sms/3/messages to create outbound messages on the tenant API host.",
   "source": "https://www.infobip.com/docs/llms.txt",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "modalities.rpa.ui_stack[0]",
   "note": "Infobip is a web-console SaaS CPaaS platform. No UI probe was run.",
   "source": "https://www.infobip.com/",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "modalities.agent_docs.llms_txt",
   "note": "Opened https://www.infobip.com/docs/llms.txt. It is an agent documentation index covering REST APIs, MCP servers at mcp.infobip.com, authentication, and channel docs.",
   "source": "https://www.infobip.com/docs/llms.txt",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "verdict.scores.api",
   "note": "REST APIs are documented, read/write, JSON, API-key and OAuth 2.0 authenticated, OpenAPI-backed, and wrapped by official SDKs plus webhooks. Tenant-specific base URLs and channel-provider bottlenecks keep the score at broad production rather than 9-10.",
   "source": "https://www.infobip.com/docs/api",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "verdict.scores.mcp",
   "note": "Official hosted servers expose send and manage tools per channel over streamable HTTP with API key or OAuth 2.1. That is a maintained official execute path. Coverage is split across per-product URLs, and Provisioning MCP is early access, so the score stays at 8 rather than unusual completeness.",
   "source": "https://www.infobip.com/docs/mcp/using-mcp",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "freshness.watch[0].url",
   "note": "Opened the Infobip MCP hub. Vendor-hosted remote servers; API key or OAuth 2.1; Provisioning MCP labeled early access.",
   "source": "https://www.infobip.com/docs/mcp",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "freshness.watch[1].url",
   "note": "Opened the using-MCP page. Base URL https://mcp.infobip.com/{mcp-tool}. Auth is API key (Authorization: App) or OAuth 2.1. Endpoint table includes SMS, WhatsApp, RCS, Viber, Voice, 2FA, Mobile App Messaging, People, and docs search.",
   "source": "https://www.infobip.com/docs/mcp/using-mcp",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "freshness.watch[2].url",
   "note": "Opened Provisioning MCP docs. Early access; contact mcp@infobip.com. Endpoint https://mcp.infobip.com/provision. Scope mcp:provision. Not general-availability production coverage.",
   "source": "https://www.infobip.com/docs/mcp/provisioning-mcp",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "freshness.watch[3].url",
   "note": "Opened the current REST authentication page documenting Basic, API keys (App prefix), IBSSO tokens, and OAuth 2.0 Bearer tokens.",
   "source": "https://www.infobip.com/docs/essentials/api-essentials/api-authentication",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "freshness.watch[4].url",
   "note": "Opened github.com/infobip/mcp. Infobip org, not archived, last push 2026-07-17, MIT. README lists remote MCP endpoints including early-access Provisioning at /provision.",
   "source": "https://github.com/infobip/mcp",
   "tier": "declared"
  },
  {
   "date": "2026-09-08",
   "fact": "freshness.watch[5].url",
   "note": "Opened the current Infobip docs llms.txt index, including REST first-message example and MCP server list.",
   "source": "https://www.infobip.com/docs/llms.txt",
   "tier": "declared"
  }
 ],
 "freshness": {
  "last_verified": "2026-09-08",
  "volatility": "high",
  "watch": [
   {
    "type": "mcp",
    "url": "https://www.infobip.com/docs/mcp"
   },
   {
    "type": "mcp",
    "url": "https://www.infobip.com/docs/mcp/using-mcp"
   },
   {
    "type": "mcp",
    "url": "https://www.infobip.com/docs/mcp/provisioning-mcp"
   },
   {
    "type": "docs",
    "url": "https://www.infobip.com/docs/essentials/api-essentials/api-authentication"
   },
   {
    "type": "mcp",
    "url": "https://github.com/infobip/mcp"
   },
   {
    "type": "docs",
    "url": "https://www.infobip.com/docs/llms.txt"
   }
  ]
 },
 "homepage": "https://www.infobip.com/",
 "id": "infobip",
 "license": "commercial",
 "modalities": {
  "agent_docs": {
   "llms_txt": true
  },
  "api": {
   "auth": [
    "api-key",
    "oauth2"
   ],
   "coverage": "full",
   "docs": "https://www.infobip.com/docs/api",
   "exists": true,
   "kinds": [
    "rest"
   ]
  },
  "cli": {
   "exists": "unknown"
  },
  "computer_use": {
   "issues": [],
   "viability": "unknown"
  },
  "data_access": {
   "export": [
    "api-json"
   ],
   "import": [
    "api-json"
   ]
  },
  "extensibility": {
   "scripting": [],
   "webhooks": true
  },
  "integrations": {
   "make": "unknown",
   "n8n": "unknown",
   "power_automate": "unknown",
   "zapier": "unknown"
  },
  "mcp": {
   "first_party": true,
   "third_party": [],
   "verdict": "official"
  },
  "rpa": {
   "drivability": "unknown",
   "notes": "No repeatable UI probe was run. Infobip REST APIs, official auto-generated API clients, inbound webhooks, and hosted remote MCP servers cover practical communications automation without browser control of the Infobip portal.\n",
   "ui_stack": [
    "web-dom"
   ],
   "vendor_support": []
  },
  "sdk": {
   "exists": true,
   "languages": [
    "java",
    "csharp",
    "php",
    "go",
    "python"
   ],
   "official": true
  }
 },
 "name": "Infobip",
 "platforms": [
  "web"
 ],
 "related": {
  "alternatives": [
   "twilio",
   "telnyx"
  ],
  "our_products": []
 },
 "schema_version": 1,
 "score_version": 1,
 "status": "active",
 "vendor": "Infobip",
 "verdict": {
  "best_path": "mcp",
  "scores": {
   "api": 8,
   "cli": null,
   "computer_use": null,
   "integrations": null,
   "mcp": 8,
   "overall": 8,
   "rpa": null
  },
  "summary": "Infobip is automatable today through first-party remote MCP servers and its REST APIs. This record is the Infobip CPaaS platform as exposed at https://mcp.infobip.com/{mcp-tool}, including SMS, WhatsApp, RCS, Viber, Voice, 2FA, push (Mobile App Messaging), People customer data, documentation search, and Provisioning MCP. It is not Twilio, Telnyx, or Vonage. Hosted MCP servers use streamable HTTP (SSE via /sse) and authenticate with Authorization: App {API_KEY} or OAuth 2.1 with authorization-server metadata discovery. Documented execute servers include mcp.infobip.com/sms, /whatsapp, /rcs, /viber, /voice, /2fa, /mobile-app-messaging, /people, and /search. Provisioning MCP at https://mcp.infobip.com/provision is early access (join via mcp@infobip.com); it is not general-availability coverage for sender registration or number purchase. REST calls use a tenant-specific base URL of the form {subdomain}.api.infobip.com and JSON. The documented recommended REST auth is an API key in Authorization: App {key}; the same authentication page also documents OAuth 2.0 client-credentials Bearer tokens. Official auto-generated API clients cover Java, C#, PHP, Go, and Python. Product webhooks POST delivery, inbound, and related events. iPaaS connector catalogs were not opened. An official Infobip CLI was not established. Computer-use viability is unassessed. API and MCP each score 8. MCP is the best path because it is the vendor agent interface with named per-channel execute tools; API is the documented production HTTP surface with OpenAPI and official SDKs.\n"
 }
}