{
 "categories": [
  "business-intelligence",
  "reporting",
  "enterprise"
 ],
 "deployment": "saas",
 "evidence": [
  {
   "date": "2026-09-14",
   "fact": "homepage",
   "note": "Adobe Experience League publishes the Customer Journey Analytics documentation hub.",
   "source": "https://experienceleague.adobe.com/en/docs/customer-journey-analytics",
   "tier": "declared"
  },
  {
   "date": "2026-09-14",
   "fact": "modalities.api.exists",
   "note": "Adobe documents CJA APIs that call Adobe servers to perform almost any UI action, including connections, data views, reports, filters, and calculated metrics, and points Adobe Analytics callers to the 2.0 APIs.",
   "source": "https://developer.adobe.com/cja-apis/docs/",
   "tier": "declared"
  },
  {
   "date": "2026-09-14",
   "fact": "modalities.api.kinds[0]",
   "note": "The CJA API hub describes HTTP endpoints on Adobe's servers.",
   "source": "https://developer.adobe.com/cja-apis/docs/",
   "tier": "declared"
  },
  {
   "date": "2026-09-14",
   "fact": "modalities.api.auth[0]",
   "note": "CJA getting started documents OAuth User and OAuth Server-to-Server. JWT is documented as deprecated after 2025-01-01.",
   "source": "https://developer.adobe.com/cja-apis/docs/getting-started/",
   "tier": "declared"
  },
  {
   "date": "2026-09-14",
   "fact": "modalities.api.coverage",
   "note": "Adobe says the APIs perform almost any UI action. That is broad component and reporting coverage, not a complete admin claim.",
   "source": "https://developer.adobe.com/cja-apis/docs/",
   "tier": "declared"
  },
  {
   "date": "2026-09-14",
   "fact": "modalities.mcp.first_party",
   "note": "Adobe documents an Adobe-hosted CJA MCP server at https://cja-mcp.adobe.io/mcp for data views, dimensions, metrics, segments, audiences, and reports.",
   "source": "https://developer.adobe.com/analytics-mcp/docs/cja/",
   "tier": "declared"
  },
  {
   "date": "2026-09-14",
   "fact": "modalities.mcp.verdict",
   "note": "The MCP hub states Adobe hosts MCP servers for both Adobe Analytics and Customer Journey Analytics.",
   "source": "https://developer.adobe.com/analytics-mcp/docs/",
   "tier": "declared"
  },
  {
   "date": "2026-09-14",
   "fact": "modalities.agent_docs.llms_txt",
   "note": "Opened Experience League llms.txt. It lists Adobe Customer Journey Analytics (CJA).",
   "source": "https://experienceleague.adobe.com/llms.txt",
   "tier": "declared"
  },
  {
   "date": "2026-09-14",
   "fact": "verdict.scores.api",
   "note": "Broad maintained REST plus OAuth supports an api score of 8. No official CJA SDK was established.",
   "source": "https://developer.adobe.com/cja-apis/docs/",
   "tier": "declared"
  },
  {
   "date": "2026-09-14",
   "fact": "verdict.scores.mcp",
   "note": "Official hosted MCP with useful CJA tools scores 7. MCP Access and documented admin/schedule gaps keep it below 8.",
   "source": "https://developer.adobe.com/analytics-mcp/docs/cja/",
   "tier": "declared"
  },
  {
   "date": "2026-09-14",
   "fact": "freshness.watch[0].url",
   "note": "Opened the CJA MCP server page and confirmed endpoint https://cja-mcp.adobe.io/mcp.",
   "source": "https://developer.adobe.com/analytics-mcp/docs/cja/",
   "tier": "declared"
  },
  {
   "date": "2026-09-14",
   "fact": "freshness.watch[1].url",
   "note": "Opened the CJA API hub.",
   "source": "https://developer.adobe.com/cja-apis/docs/",
   "tier": "declared"
  },
  {
   "date": "2026-09-14",
   "fact": "freshness.watch[2].url",
   "note": "Opened the CJA API getting-started guide documenting current OAuth methods.",
   "source": "https://developer.adobe.com/cja-apis/docs/getting-started/",
   "tier": "declared"
  }
 ],
 "freshness": {
  "last_verified": "2026-09-14",
  "volatility": "high",
  "watch": [
   {
    "type": "mcp",
    "url": "https://developer.adobe.com/analytics-mcp/docs/cja/"
   },
   {
    "type": "docs",
    "url": "https://developer.adobe.com/cja-apis/docs/"
   },
   {
    "type": "docs",
    "url": "https://developer.adobe.com/cja-apis/docs/getting-started/"
   }
  ]
 },
 "homepage": "https://experienceleague.adobe.com/en/docs/customer-journey-analytics",
 "id": "adobe-customer-journey-analytics",
 "license": "commercial",
 "modalities": {
  "agent_docs": {
   "llms_txt": true
  },
  "api": {
   "auth": [
    "oauth2"
   ],
   "coverage": "partial",
   "docs": "https://developer.adobe.com/cja-apis/docs/",
   "exists": true,
   "kinds": [
    "rest"
   ]
  },
  "cli": {
   "exists": "unknown"
  },
  "computer_use": {
   "issues": [],
   "viability": "unknown"
  },
  "data_access": {
   "export": [
    "json"
   ],
   "import": []
  },
  "extensibility": {
   "scripting": [],
   "webhooks": "unknown"
  },
  "integrations": {
   "make": "unknown",
   "n8n": "unknown",
   "power_automate": "unknown",
   "zapier": "unknown"
  },
  "mcp": {
   "first_party": true,
   "third_party": [],
   "verdict": "official"
  },
  "rpa": {
   "drivability": "unknown",
   "notes": "No repeatable UI probe was run. The CJA REST APIs and the Adobe-hosted CJA MCP server cover data views, reports, segments, and audiences without browser control.\n",
   "ui_stack": [
    "web-dom"
   ],
   "vendor_support": []
  },
  "sdk": {
   "exists": "unknown",
   "languages": [],
   "official": "unknown"
  }
 },
 "name": "Adobe Customer Journey Analytics",
 "platforms": [
  "web"
 ],
 "related": {
  "alternatives": [
   "adobe-analytics",
   "google-analytics",
   "looker",
   "tableau",
   "power-bi"
  ],
  "our_products": []
 },
 "schema_version": 1,
 "score_version": 1,
 "status": "active",
 "vendor": "Adobe",
 "verdict": {
  "best_path": "api",
  "scores": {
   "api": 8,
   "cli": null,
   "computer_use": null,
   "integrations": null,
   "mcp": 7,
   "overall": 8,
   "rpa": null
  },
  "summary": "Adobe Customer Journey Analytics is automatable today through the CJA REST APIs and an Adobe-hosted MCP server. This record is CJA data views and Analysis Workspace on Adobe Experience Platform data, not Adobe Analytics report suites. Adobe states the CJA APIs can perform almost any UI action, including connections, data views, reports, filters, and calculated metrics, at cja.adobe.io. Callers authenticate with Adobe IMS OAuth 2.0 as an interactive user or as OAuth server-to-server. JWT is retired. No official CJA client library was established on opened pages. First-party MCP is at https://cja-mcp.adobe.io/mcp with tools for data views, dimensions, metrics, ranked and trended reports, segments, audiences, date ranges, and workspace projects. MCP Access is the same Admin Console permission used by Adobe Analytics MCP; the server enforces UI permissions and does not cover admin data-view edits or scheduled reports. CJA-specific webhooks and iPaaS connectors were not established. Computer-use viability is unassessed. API scores 8 and is the best path; MCP is official and useful but permission-gated.\n"
 }
}